Reviews
They were very straightforward with what was wrong with
They were very straightforward with what was wrong with my van. Very helpful as well. Kept me informed. Worked on my van in a timely fashion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jess, we're glad to hear that our team at Tri-City Chrysler Dodge Jeep Ram provided clear communication and efficient service for your van. Thank you for sharing your experience!
Another excellent experience with Tr-City CDJR.
Another excellent experience with Tr-City CDJR. Never any stress, never feel pressure to buy, it’s just like doing business with friends !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that your experience with Tri-City Chrysler Dodge Jeep Ram felt like doing business with friends! We appreciate your kind words and look forward to serving you in the future.
always excellent - personal treatment and detailed
always excellent - personal treatment and detailed problem resolution makes for best in class customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting the excellent service at Tri-City Chrysler Dodge Jeep Ram! We're delighted to know our team's personal approach and attention to detail made your experience top-notch. We look forward to serving you again in the future!
David and Greg are just awesome when I need service.
David and Greg are just awesome when I need service. Honest, prompt, on time and keeping me informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that David and Greg provided you with honest and prompt service at Tri-City Chrysler Dodge Jeep Ram. Keeping our customers informed is a top priority, so thank you for recognizing their efforts!
Excellent service I’ve never had a complaint with the
Excellent service I’ve never had a complaint with the service department and I have been going there for many years
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carl, thank you for your continued trust in Tri-City Chrysler Dodge Jeep Ram! We're delighted to hear that our service department has consistently met your expectations. Looking forward to serving you for many more years!
As usual the service and mechanics at tri city did
As usual the service and mechanics at tri city did everything to get my ram 5500 up and going perfectly they went out of their way to get it back quickly thank you Gregg and Dave and the mechanics Eric F
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, we're delighted to hear that Gregg, Dave, and the team at Tri-City Chrysler Dodge Jeep Ram got your Ram 5500 back on the road smoothly. Thanks for sharing your experience with us!
Originally went in for 5k mile oil change and tire
Originally went in for 5k mile oil change and tire rotation which resulted in a vibration after, two more visits later I was told I needed new tires on my six month old (10k mile) jeep. No answers why, denied there was a vibration (they didn’t even test drive it to the speed of complaint, the jeep app showed the trip history). Zero help on getting it resolved, told to call jeep care which went no where.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, I'm sorry to hear about the issues you've faced with your Jeep and our service. We strive for thoroughness in addressing concerns, so it's disappointing to learn this wasn't your experience. Please reach out directly so we can work towards a resolution together. Thank you, Gary Arsenault - Fixed Operations Director - 603-742-3647
Thanks Mark.
Thanks Mark. Originally went in for 5k mile oil change and tire rotation which resulted in a vibration after, two more visits later I was told I needed new tires on my six month old (10k mile) jeep. No answers why, denied there was a vibration (they didn’t even test drive it to the speed of complaint, the jeep app showed the trip history). Zero help on getting it resolved, told to call jeep care which went no where.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danny, I'm sorry to hear about the issues with your Jeep and the lack of resolution. We strive for thorough service and clear communication, so it's concerning that this wasn't your experience. Please reach out directly if you'd like us to assist further in resolving these concerns. Thank you, Mark Saraceno - Service Manager - 603-605-6043
I went for my 1st oil change and tire rotation everything
I went for my 1st oil change and tire rotation everything went well. Service department was very professional, and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jen, we're delighted to hear that your first service visit went smoothly at Tri-City Chrysler Dodge Jeep Ram. Our team is always here to provide professional and polite service!
Sadly it was time to trade my truck.
Sadly it was time to trade my truck. This time I bought 2025 Jeep Grand cherokee. It is a great car. The buying experience was great.i wanted fog lights installed. Dave refered me to a great place to have it done. I can't say enough about everyone at the dealership works to make me a satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Tri-City Chrysler Dodge Jeep Ram! We're glad to hear that Dave and the team made your purchase a satisfying one. Enjoy every mile in your new Grand Cherokee, and please don't hesitate to reach out if you need anything else!