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Tri-City Chrysler Dodge Jeep Ram

(411 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
New (603) 836-5114 (603) 836-5114
Used (603) 782-0381 (603) 782-0381
Service (603) 325-4765 (603) 325-4765

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-City Chrysler Dodge Jeep Ram from DealerRater.

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Leasing my 2024 compass was a very pleasant experience!

Leasing my 2024 compass was a very pleasant experience! Brock was very helpful and extremely low pressure. He located the car I wanted and the deal was done with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brock made your leasing experience smooth and pressure-free at Tri-City Chrysler Dodge Jeep Ram. Enjoy your 2024 Compass, and thanks for the great review!

Waited for over 15 mins for someone to come help me with

Waited for over 15 mins for someone to come help me with the jeep. My husband and I are seriously looking for a jeep. Very disappointed. Going to take our business elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Katrina, I'm sorry to hear about your wait time and disappointment. We strive for prompt service and it's clear we fell short during your visit. If you reconsider or have any other questions, please feel free to reach out. Thank you, Brian Jones - General Sales Manager - 603-742-9262

I can always count on Tri-City to take care of all my

I can always count on Tri-City to take care of all my car's service needs, and to get me in and out quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tri-City Chrysler Dodge Jeep Ram consistently meets your service needs efficiently. Thanks for trusting us with your vehicle!

I was very greatfull that you guys do walk in oil changes

I was very greatfull that you guys do walk in oil changes on the weekends. the new facility looked great. the service advisor was very nice and got me in that day for an oil change and tire rotation.. the only concern I had is even though the paperwork specifically stated that they had "adjusted air pressure in tires, and reprogrammed location of the tire TPM sensor, they did neither. when I got into my work van the dashboard said "low tire pressure rear tires" I didn't think much of it because I have a compressor at home and was very appreciative that they got my van in without a appointment. but once I got home and went to add air to the rear tires I found that they had not been reprogrammed and the rears (which were now in the front) were 20 pounds under the specified amounts (tire states 80 psi and they were set to 60psi). again not a huge deal because I have a compressor, but I reached out to ask about how to properly program them and about the discrepancy of PSI (for a moment I got concerned that maybe they intentionally have different psi on front versus rear) so I reached out to the service advisor I had been dealing with and his response was "let me check with my tech" that was 2 weeks ago. I was a service advisor 25+ years ago, and I get it, they are busy and people are constantly rude to them, which is something I would never do to someone, however I kind of expected some acknowledgement to the situation and an offer to reprogram it for me (I would have turned it down and said wait till next visit because I have 4 company vehicles and swinging back in for programming isn't something I would have done at this time, I would have waited). but it is what it is. I WILL definitely return for future work since it is very convenient to have these services on the weekend, and I was NOT mistreated by any stretch of the means, I just was surprised that it became my problem to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, thanks for sharing your detailed feedback. We're glad you found our weekend walk-in service convenient and appreciated the new facility at Tri-City Chrysler Dodge Jeep Ram. We apologize for the oversight with your tire pressure and TPM sensor; we'll make sure to address this internally to improve future experiences. Looking forward to serving you again!

Excellent experience buying my jeep compass Brock was

Excellent experience buying my jeep compass Brock was friendly and very knowable helped setting my phone up to android auto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Donald! We're delighted to hear that Brock provided excellent service and helped set up your Android Auto at Tri-City Chrysler Dodge Jeep Ram. Enjoy your Jeep Compass!

Purchase of new vehicle from Larry at tri city dodge went

Purchase of new vehicle from Larry at tri city dodge went smoothly and I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Dom! We're glad Larry and the team made your purchase experience so easy! We look forward to assisting you again and hope you're loving the new ride! - Tri-City Chrysler Dodge Jeep Ram

Greg and the team in Service are just awesome; he goes

Greg and the team in Service are just awesome; he goes over abd above to try and makes thingcs work. Great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dan, we're delighted to hear that Greg and our Service team at Tri-City Chrysler Dodge Jeep Ram provided such excellent service. Thanks for sharing your positive experience! We'll see you next time. Safe travels!

Just had to replace the transmission in my Ram 2500.

Just had to replace the transmission in my Ram 2500. Service department did an excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the awesome review! We look forward to serving you again at your next appointment! - Tri-City Chrysler Dodge Jeep Ram

Only place I go for service since I bought my PT Cruise

Only place I go for service since I bought my PT Cruise from your dealership in 2007.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Joy! Thank you for your continued trust in Tri-City Chrysler Dodge Jeep Ram since your purchase of the PT Cruiser in 2007! We truly appreciate your loyalty and are glad to hear that you chose us for your service needs. If there's anything more we can do to assist you, please don't hesitate to let us know.

Fast and friendly service.

Fast and friendly service. Beautiful new dealership with state of art service center. They provided a convenient shuttle to and from my work place. Strong work! I’ll continue to be a loyal Tri-City customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Will, we're delighted to hear you enjoyed the fast and friendly service at Tri-City Chrysler Dodge Jeep Ram! Thanks for your loyalty and kind words about our new dealership. See you next time!