Reviews
Miqueas was awesome and so accommodating, he turned
Miqueas was awesome and so accommodating, he turned around my car around in record breaking time. I would highly recommend using this company for any vehicle service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback, Andrea! We're happy to hear Miqueas made your experience with us a great one and we appreciate you recommending The Collection team to others. Take care and please don't hesitate to reach out if we can be of service again in the future!
Service for this dealer has been deteriorating slowly
Service for this dealer has been deteriorating slowly but surely..Had been a “ loyal” customer fir the last 12 years…a mission to get appointments… no loaners.. etc. Given market conditions I called and tried to buy my car which was a lease and it was a nightmare! Was given an appointment 2 months after I requested it and was told to renew my lease and wait for the appointment!!! Thankfully I found the best service at Audi North Miami… problem solved! Best Customer Service ever!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for been so kind I can ask for a better sale
Thank you for been so kind I can ask for a better sale guy, thank you Steve, you’re the best, thank you for all your help and support during the process, you guided me trough I can’t be happier with my new car. I always talk about you with my friends because for many years you’re have been there to help me and my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share this fantastic review! We're happy to hear that Steve continues to take such wonderful care of you and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time here at The Collection!
my car required it’s yearly oil change
always a positive experience. the personnel are always professional and courteous. my car was ready in a timely manner. i recommend the collection it’s a pleasant experience whether you call or go in person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stefani, we are so happy to hear that you had such a pleasant time at The Collection! Thank you very much for your kind recommendation.
Take the experience of buying a car to another level.
Take the experience of buying a car to another level. Before and after you purchase the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this fantastic feedback, Martin! We appreciate you trusting The Collection team with your purchase and hope we have the opportunity to work with you again in the future!
Jennifer, my Service Advisor was extremely efficient and
Jennifer, my Service Advisor was extremely efficient and helpful. She went above and beyond to solve any issues and answe my questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Nick! We're so happy that Jennifer went above and beyond for you during your recent appointment. See you next time!
Great experience, awesome selection of vehicles!
Great experience, awesome selection of vehicles!! I recommend this dealer to anyone looking for a nice certified use luxury vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome feedback! We appreciate your support and hope to see you again next time here at The Collection!
Eric Flores is a great Ambassador for the Collection.
Eric Flores is a great Ambassador for the Collection. A true Professional and very trustworthy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Eric provided five-star care! Thank you for coming to The Collection!
Jaguar F type customer service
I experienced great and timely service!! Eric is very attentive, personable and prompt. I will definitely bring my car here again for service!! Thanks Eric!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, thank you for sharing your experience working with Eric and our team at The Collection!
I cannot say enough about the customer service, extremely
I cannot say enough about the customer service, extremely friendly, great experience . Please keep up the great work! Staff amazing!!!!and don’t forget the car wash
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful feedback about our team! We're truly grateful for your support and look forward to your next visit with us here at The Collection!