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THE COLLECTION

(723 reviews)
Visit THE COLLECTION
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 927-6305 (888) 927-6305
Used (866) 852-1513 (866) 852-1513

Reviews

(723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of THE COLLECTION from DealerRater.

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Good experience

Great experience shopping for new audi. Omar was professional and helpful in getting through the process. Didn't need to waste much time or haggling if both sides are reasonable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business and are pleased to know that Omar was able to guide you through the process. Enjoy!!

Outstanding

Having driven for the second time to in less than 24 months for a new adquisición, about 30+ miles having two Audi dealers much closer to where I live, it means that the professional treatment was an important piece for my acquisition of my new vehicle, beside the kindest of Wilton Buitriago to always help me to choose the best option for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Enjoy your vehicle and remember we are always here for you.. - From your friends at THE COLLECTION

Great shopping experience!

At first, it was intimidating walking into the collection, but that quickly changed once I was greeted with my salesperson. He was incredibly attentive and made me feel comfortable throughout the entire process. He was patient and offered me various options for me to consider.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review and for your business. We truly appreciate it - From your friends at THE COLLECTION

Great

Great experience, awesome vendor. I love my new Audi A 6. Excellent everything, The Collection Coral Gables is the best Dealer in Florida. Thanks for my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Enjoy your A6. - From your friends at THE COLLECTION

Good car

Got an used car; 2,900 miles, certified. Pretty much a new car, ok price, good brand and warranty. So far very happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

So pleased to hear that you are enjoying your car. Enjoy it and remember that we are always here for you. - From your friends at THE COLLECTION

The ollection

Luis gave the. Eat buying experience I have enjoyed in 40 years Professional in all aspects of the sale Answered all questions Completed all the paperwork and followed after the sale High marks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving a review in reference to your experience with Luis. We are pleased to know that he answered all your questions and guided you through the process. Enjoy your car and visit us soon - From your friends at THE COLLECTION

Excellent customer service

The Collection, and sales person Steve Barmann - stellar job, as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! - From your friends at THE COLLECTION

Superb customer service

The Collection and Steve Barmann - true professionals, delivering the best automobiles, with stellar customer service, in a beautiful setting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate your review. Steve is a true asset to our team and we are very lucky to have him. We look forward to seeing you again soon. - From your friends at THE COLLECTION

Superb customer service

The Collection and Steve Barmann - stellar customer service, as always. Steve and the dealership well-deserve their long-time reputation as a top-flight sales and service organization for the best auto brands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We truly appreciate your business. - From your friends at THE COLLECTION

Profesional

This was a very professional team The manager was very knowledgeable about the products and services to offer. Overall very easy to do business with this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate it! We look forward to seeing you again soon. - From your friends at THE COLLECTION