Reviews
Nice no pressure experience.
Nice no pressure experience. Our salesman Shawn Lopes found what I was looking for. He was very knowledgeable and willing to answer our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Crystal! We're glad to hear you had such a positive experience with Shawn and that you felt at ease during your visit.
I worked with BJ to find my Jeep.
I worked with BJ to find my Jeep. BJ spent time to answer all my questions and educate me on Jeep Wranglers. He was not high pressure and made me feel like he wanted to get me in the right vehicle that best suited me. It was a great experience and I would highly recommend BJ and Cross dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing our product specialist BJ Cornell the opportunity to find your your perfect Jeep. We're look forward to finding you your next perfect Jeep!
Have been purchasing vehicles and having serviced here
Have been purchasing vehicles and having serviced here for about 20+ years / was recommended by friend who had been a customer 30 or more years. Service writer Kelsi is great! As are others as well but I like having a relationship as I did at Downtown Ford for 25 years before buying 1st Chrysler from Cross. Always felt comfortable with work recommended really being necessary and can’t remember having to return for issue not being resolved. Thoroughly pleased with this dealership and have recommended to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback on the maintenance and service efficiency at Cross Chrysler Jeep FIAT. We are glad that our service meets your expectations. We look forward to maintaining the quality of your visits and relationships.
This was our fourth vehicle that we’ve purchased from
This was our fourth vehicle that we’ve purchased from Cross motors. Shawn Lopes was able to find me exactly what I was looking for in my price range. This was an easy and stress-free experience. We will be back in a few years when we are ready to purchase another.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jenny! We're so glad you loved your experience and that Shawn and the team could assist you. See you again in the future!
Great Service, the Service Writer along with the rest of
Great Service, the Service Writer along with the rest of the Cross Team took care of my vehicle, got it in and out of the shop fairly quickly, considering the work that needed to be done. And when I seemed to have another issue a week later, oil cooler leak they got me in the shop that next day after I called.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Willy, for your kind words and for recognizing our team's efforts; we truly appreciate your support and look forward to assisting you again in the future!
BJ and Matt at Cross were great to deal with.
BJ and Matt at Cross were great to deal with. They got me in and out fast. Excellent Service!!! Danny
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Cross Jeep family, Danny! Thank you for the 5 star review of our sales team.
I purchased a Jeep from Shawn Lopes.
I purchased a Jeep from Shawn Lopes. He gave us great service and was quick to communicate. Would highly recommend this dealership and Shawn.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep, welcome to the Cross Jeep family! We look forward to helping you out in the future with your next Jeep purchase.
Very courteous and helpful.
Very courteous and helpful. They did not excellent work and the service was out standing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Karyssa Binger in the service department was very courteous and helpful. We look forward to welcoming you back in our service department in the future!
We had very positive experience with Cross (BJ was our
We had very positive experience with Cross (BJ was our sales person and Chris was our finance person). This was our second time buying from Cross and based on this experience, it won't be our last. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to have you apart of your Cross Jeep family, we're eager to see how we can assist you in the future and look forward to welcoming you back!
BJ and everyone at Cross are outstanding.
BJ and everyone at Cross are outstanding. I’ve leased a car and bought one from BJ. Drove there from northern Ky and they made it well worth it. He was very helpful, both times. Highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back to our Cross Jeep family, glad our outstanding experience keeps you coming back time and time again!