Cross Chrysler Jeep Fiat

First time visit for routine service on Grand Cherokee. Very professional, courteous and informative staff. Excellent service. I will be returning.

Giving Cross Jeep a 5* review even though we could not reach a deal. Shawn Looes was my salesman. I talk to him in the parking lot when I first got there. I inquired about a vehicle they had there we went inside and he checked on it. They had just taken it to the auction to be auctioned off, but said his manager could go get it and bring it back. I had to go to the doctors appointment and told him I would be back around 5 or 5:30 PM. When I returned, he had the vehicle out front keys ready and met me at the door. I came back and tried to reach a deal, but unfortunately that did not work out. However, Shawn was very respectful, courteous, and very likable guy. If I were to come back to cross Jeep and buy another vehicle, I would definitely Use him or recommend him to someone else.

Cross Service department does an amazing job of making sure all my problems and concerns with both of my vehicles are taken care of. Tyler communicates with the mechanics so that issues are addressed and resolved. I’m also very impressed with the team that details my vehicles. They do an awesome job for a reasonable price.

Very smooth buying and trading process. Excellent service. Great people. Will be back in the future.

Best customer service in town. The only dealership to buy a Jeep. BJ, Stephany and entire team were great.

First time getting new Rubicon serviced and visit was awesome as always. Kelsey is the best and even got to talk to Rick whom has only been individual to work on my jeep.

Fantastic experience. We were in under an hour and they have an area to keep kids entertained.

BJ & Logan were awesome to work with. Did most of the work through text and email, and simply came in to check it out and close. Aka for them when you’re ready for a Jeep!

BJ was very kind and friendly. He was very informative about the car and how the process would go. The other staff were great as well and made the car buying process very easy.

Very easy to work with JB in sales and Mark in finance. Came in from out of town and had a very efficient and professional experience with my purchase. Happy with my overall vehicle purchase experience with Cross Motors.