Reviews
Unresponsive to request about information via use of
Unresponsive to request about information via use of dealerships' own gateway to the business, on a particular vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Just purchased a Wrangler from Shawn and had a fantastic
Just purchased a Wrangler from Shawn and had a fantastic experience. He got me more for my trade than anyone else and the entire process was smooth and not time consuming at all. Absolutely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, David! We're glad to hear you had a wonderful experience with your Wrangler. Your recommendation means a lot to us!
Shawn and the rest of the team at Cross were very helpful
Shawn and the rest of the team at Cross were very helpful during my car buying experience! They answered any questions I had, and were very patient with me. They also were very understanding of me having to get to the dealership within an hour of them closing due to my work schedule, and didn’t rush me at all! I was very happy with their customer service, thanks to everyone at Cross!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your great rating and review. Our Sales Team hopes that you continue to choose Cross Chrysler Jeep FIAT for all of your automotive needs.
I had an excellent experience purchasing my Pacifica
I had an excellent experience purchasing my Pacifica hybrid from this dealership. They were fair, honest, and addressed my concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your kind words. We appreciate you choosing Cross Chrysler Jeep FIAT.
This is the second vehicle I have purchased from this
This is the second vehicle I have purchased from this particular establishment. Both times have gone flawlessly and BJ went out of his way personally to help me get there in order to purchase the vehicle. I understand they work on commission, but I do believe that he went above and beyond in order to assist me. IfI were to purchase another vehicle, I would definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Burt! We're grateful for your kind words about our product specialist BJ, our dealership Cross Jeep and appreciate your continued support.
This was the easiest car buying experience I’ve had which
This was the easiest car buying experience I’ve had which was a dream come true. Fair prices + honest folks = happy customers. BJ was wonderful to work with and we really appreciate his continued support since we left the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for recognizing BJ's excellent service; we're glad to hear you had a great experience with us!
Best experience I’ve ever had at a dealership.
Best experience I’ve ever had at a dealership. They were well prepared for us to arrive, friendly, had a place for my kids to play, and bathrooms were clean. The listing price was $12k less than a dealership closer to my home on the exact same car. Will be back when we’re ready to trade our other vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Olivia, we're so excited to have you be apart of our Cross Jeep family! Thank you for the 5 star review, we look forward to seeing you again in the future.
I was very impressed with Cross and the whole crew their
I was very impressed with Cross and the whole crew their including Shawn Lopes my salesman. They were very upfront on everything and made it a very easy process. I highly recommend Shawn to anyone who might be looking for their next vehicle at Cross.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Cross Jeep family, congratulations on your new Jeep! We appreciate you taking the time to recommend our product specialist Shawn Lopes & our dealership Cross Chrysler Jeep.
Shawn provides a great experience!
Shawn provides a great experience! Don’t hesitate to call and give him an opportunity! Great service as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation of our product specialist Shawn Lopes. We're happy to hear that he provided you with a great experience, welcome to the Cross Jeep Family!
This was my first experience with Cross Motors and buying
This was my first experience with Cross Motors and buying a Jeep, but let me tell you, Shawn made it a great experience! I expect to come back for my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We're glad Shawn found the perfect Jeep. Enjoy your new ride!