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ODaniel Ford

(2,657 reviews)
Visit ODaniel Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 15 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (260) 218-0376 (260) 218-0376
Used (260) 788-0079 (260) 788-0079

Reviews

(2,657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ODaniel Ford from DealerRater.

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Thumbs up!

Very easy transaction! It was wonderful not to have to spend the day at the dealership. Everyone we came in contact with: sales, finance, and even the young man who cleaned the car- were friendly and great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

My Excellent Experience

Ryan Keebler has sold many cars to my family and I! I would never go anywhere else if I was in need of a new car. I know that Ryan will help me and always keep my best interest in mind. He’s always so helpful and kind! I’m so very happy and excited with my newest purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

my new f150 from O'Danial

What sold me was Phil's excellent follow through and contact . He kept in touch and did what he said he would . He was also a regular guy the kind you can have a beer with. Brian Lepsch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you with your purchase at O’Daniel Ford. We look forward to seeing you in our service department for your first oil change!

Top notch outfit

For starters I had called the salesman, Ron Coen, and told him about when to expect me. He came out to the parking lot to greet me, which was a positive from the start. The new Expedition was just outside the main entrance and I was certainly impressed with the vehicle. The trade in value for my 2004 F-150 Lariot was very reasonable as was the final price. Jeff O'Daniel, whom I knew, stopped by and we had a nice chat. Mike Everson, the business manager, was very professional and personable. Ron introduced to the features on the vehicle and I absorbed as much as I could. Ron was knowledgeable, professional, and let me know that he will be there for me when I have questions. I intend to buy my next vehicle in 4 to 5 years from him. I have only laudatory comments about O'Daniel Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

Bying a used car without the fear of being ripped off off.

This is the 2nd car we have bought from O Daniel Ford, and Phil has been the salesman both times, because I know that he will do everything he can to help me find the Right car for ME, Phil showed us 5 different cars explained all the features each one had. His concern was what did i want in a SUV. He allowed us to bring one home with us that first night. I have found Phil to be honest and truly commited to helping us get the right vehicle for us. We will be taking our grandson to Phil for his car also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations.

Great every step of the way!

Thank you to Phil and his colleagues at ODaniel for a seamless and no hassle process in purchasing a new (to us) truck. Phil helped me identify solutions for a few minor concerns I had about the truck and even had the dealership take care of one immediately. Great people to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your time and your feedback. We look forward to serving you now and in the future. We would be honored to serve your friends and family as well.

Easy easy

Phoenix was great help, he was knowledgeable and friendly. I would buy another car from here in the future. I recommend this dealership and Phoenix to others

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts regarding your experience at O’Daniel Ford. We look forward to seeing you again in the future. Please don't hesitate to contact us if there is anything else we can do for you.

Customer service at it's finest!

The title pretty much says it all! From walking in to driving out, the experience was wonderful. Highly recommended. Thanks Scott and the rest of the team involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make O’Daniel Ford the best it can be.

Outstanding service

Once again O’Daniel Ford comes through! Ryan Keebler provides professional and courteous service. I will continue to buy my cars from Ryan. He is a straight up trustworthy guy! I wish Chicago had dealerships like O’Daniel. I wish we were closer I would get my car serviced there on a regular basis! Thanks once again Ryan for fantastic service and a great friendship. I would buy a car from Ryan everyday if I had the cash!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

O’Daniel Ford loves to hear feedback from our guests. We will certainly share your thoughts with our team. We really appreciate you!

Great dealer

Accurate description. Truck as stated. Shipping slow due to shipper. Clean truck Everyone works well long distance Would definitely buy from again Priced right and great photos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From the entire staff at O’Daniel Ford, we can't thank you enough for your time and for your feedback about our dealership. Here at O'Daniel we try to make customer's automotive experience the best. We are extremely glad we were able to provide that for you.