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ODaniel Ford

(2,957 reviews)
Visit ODaniel Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 17 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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New (260) 218-0376 (260) 218-0376
Used (260) 788-0079 (260) 788-0079

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 1999.
ODaniel Ford in New Haven IN is proud to be an automotive leader in our area. Since opening our doors ODaniel Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford used car or truck we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit no credit or are a first time car buyer you can trust in ODaniel Ford.
2024 Customer Satisfaction Award Winner~Where Lincoln Hwy & 930 Meet

Service center

Phone number (260) 383-4733

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ODaniel Ford from DealerRater.

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The process to purchase our used vehicle was easy and seamless. All of our questions were answered and Corey took the time to set up all the electronics in the car before we left. .

The process to purchase our used vehicle was easy and seamless. All of our questions were answered and Corey took the time to set up all the electronics in the car before we left. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that all your questions were answered clearly and that Cory took the time to set up your electronics means a lot to our team. We’re glad the purchase of your used Ford Edge went smoothly from start to finish.

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I recently purchased a used vehicle. Cory made the process go extremely smooth. He helped answer all questions and even made sure everything was set up correct such as my CarPlay before driving it home which was much appreciated!

I recently purchased a used vehicle. Cory made the process go extremely smooth. He helped answer all questions and even made sure everything was set up correct such as my CarPlay before driving it home which was much appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your note about Cory setting up your CarPlay before you drove home highlights our team’s attention to detail. Hearing that purchasing your used Ford Edge was effortless and that Cory answered all your questions means a lot to our team. Thank you for your five-star rating.

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Always great service. Kenny Miller, Nick Rusk, and Austin Bohlinger are the best! Will always buy my vehicles from here.

Always great service. Kenny Miller, Nick Rusk, and Austin Bohlinger are the best! Will always buy my vehicles from here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that Kenny, Nick, and Austin made your purchase experience so positive means a lot to our team. We’re thrilled you chose your used Escape and appreciate your loyalty. We’re honored you’ll continue choosing us for future vehicles.

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These people are heartless. Dog eat dog world. Cowards at there best. Don't work for the service department they are a mess.

These people are heartless. Dog eat dog world. Cowards at there best. Don't work for the service department they are a mess.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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This was our first time going to ODanial Ford, weren't pressured and was allowed to take vehicle home. Very helpful in all of our questions and concerns plus vehicle was clean. Thanks!

This was our first time going to ODanial Ford, weren't pressured and was allowed to take vehicle home. Very helpful in all of our questions and concerns plus vehicle was clean. Thanks!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing that your first visit felt pressure-free and that you could take the vehicle home means a lot to our team. We’re glad our team could answer your questions and provide a clean vehicle for you to enjoy.

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This place is awesome! Cory did a great job at showing me all the features on my vehicle, even offered to hook up my phone! I will be back and also let people know to go to Cory and O'Daniel Ford!!

This place is awesome! Cory did a great job at showing me all the features on my vehicle, even offered to hook up my phone! I will be back and also let people know to go to Cory and O'Daniel Ford!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your note about Cory taking the time to show you every feature of your used Ford Edge and help with phone setup reflects how our team values personal attention. Hearing you’ll return and recommend us to others means a lot to our team. Thank you for choosing our dealership for your Ford Edge.

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Mike Pocci was a great salesperson to work with at O'Daniel Ford in New Haven, Indiana. He has an excellent personality and knowledge of vehicles and helped us purchase exactly what we needed.

Mike Pocci was a great salesperson to work with at O'Daniel Ford in New Haven, Indiana. He has an excellent personality and knowledge of vehicles and helped us purchase exactly what we needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Mike’s friendly approach and vehicle expertise. It’s great to hear he helped you find a used Dodge Caravan that fits your needs perfectly. Enjoy the journey ahead, and we’re here if you need anything.

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ODaniel has become our go to when looking for a new to us car. I knew what I wanted when we went in and Ken showed us what I asked for. Didn't try to persuade me in a different direction. I always appreciate when sales staff doesn't dismiss you. He also talked to me not my husband since I was the one making the purchase. Really appreciate that.

ODaniel has become our go to when looking for a new to us car. I knew what I wanted when we went in and Ken showed us what I asked for. Didn't try to persuade me in a different direction. I always appreciate when sales staff doesn't dismiss you. He also talked to me not my husband since I was the one making the purchase. Really appreciate that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Kenny helped you find the exact Ford Explorer you wanted without pushing you in another direction. We appreciate your trust in us and look forward to assisting you with any future vehicle needs.

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Vehicle was clean and accurately described. The staff was friendly and efficient. They answered all of my questions and the process was easy.

Vehicle was clean and accurately described. The staff was friendly and efficient. They answered all of my questions and the process was easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear the F-150 met your expectations and our team was friendly and efficient. Cory will be happy to know your questions were handled thoroughly and the buying process was easy. Enjoy every mile in your Ford F-150!

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Payten was extremely helpful not only to me but to my dad as well. My dad can be a tough sale, and Payten used her expertise to win him over and close the sale. She was knowledgeable during the whole process. She helped me sync my phone and review all the amazing features of my 2026 Ford Explorer!

Payten was extremely helpful not only to me but to my dad as well. My dad can be a tough sale, and Payten used her expertise to win him over and close the sale. She was knowledgeable during the whole process. She helped me sync my phone and review all the amazing features of my 2026 Ford Explorer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Payten used her expertise to guide you and your dad through your Ford Explorer purchase, syncing your phone and showcasing its features. Enjoy your 2026 Explorer and let us know if we can assist further.

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