Reviews
Write a reviewbest service
i never had such a great service as i did at your place j.b. was so helpful in what i would end up leasing hes very good at his job no run around no running back and forth to the manger no games straight forward it was a pleasure to meet him and your team i thank u all very much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
The new location is awesome. Very comfortable while waiting for service to be done. I really like the fact that I also get a car wash and vacuum. I leave with my car looking like new again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They have an excellent salesperson in Kristin!
You have an excellent salesperson in Kristin! She helped me tremendously!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank P. Jackson
Grrrrrrrrrrreat! first service experience at the new facility on Whiting Farms Road!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of Kia Sportage Vehicle
My husband and I had a great experience with Paulie Bonavita at Gary Rome Hyundai. From the moment we met him, he took care of our needs and wants. Thank you Gary for coming up to us and introducing yourself to us and making us feel comfortable. Let's not forget about Jerry Rome. Loved our conversations we had with him and how he offered the tour of the new dealership. Truly an amazing man. We hope our daughter gets many years with her first car! I definitely recommend coming here for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gary Rome Hyundai
I am 66 yrs old and have never witnessed better costumer service tha I did at Gary Rome. The salesman greeted us at the door and treated us as family. There wasn't any pressure. The new showroom in Holyoke Ma is a one stop place with registration and plates on site. We were there the second day that they opened and the State inspection area wasn't complete yet. I was shocked to discover that the salesman had actually taken the vehicle to a different inspection area and got a sticker for me as well . I would highly recommend this dealership to anyone you would not be regretting it
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car purchase
This is our third purchase from Gary Rome, and the new facilty made this one even greater than the previous buys..Excellent service beautiful bldg... Look forward to many more years of fine service.. RA
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service
Service was good, my car was returned to me washed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sonata Purchases At Gary Rome Hyundai
They have a completely professional and very friendly staff. Never pushy, always willing to help with useful answers to all your questions. They made sure we rec'd all the possible discounts we could get, even ones we never would have thought of. This was the first time we purchased vehicles from this dealership, but it will not be the last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pat and Paul's First Hyundai
Hello Friends. I can say I totally enjoyed buying a new Hyundai through Gary Rome Hyundai. I knew mostly the package I was looking for, I had narrowed down the colors(some were completely off the list), and when it came to the pricing, I got a GREAT offer! Didn't have to do the run back and forward to the sales manager, my trade-in offer was where I thought the value was supposed to be, and the agreement was super easy. Kudos to the staff and management, they have made buying my first Hyundai experience very enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase