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Gary Rome Hyundai

(354 reviews)

Reviews

(354 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ill buy from them again.

great dealership and everyone went above and beyond for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Susan Routhier

I was treated very well when I bought my car. The salesperson was friendly and helpful with the transactions that are required in the sales. I was there for my second (free) oil change that came with the warranty. I was quite surprised. I would recommend anyone to go and buy a care from them. I am a completely satisfied customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

The service person Patrick was more than helpful and was pleasant with greeting and follow thru service needed. Patrick went out of his way to accommodate my need for a loaner car due to a my misunderstanding the time needed for the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy customer!

Great experience! Treated very well! New facility is fabulous! Would gladly recommend to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the New Place.

Went in for oil change at there new location, just loved it. Very big and Modern.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience at the New Gary Rome Hyundai

Great service, no pressure. I felt comfortable and they treated me like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Routine car care visit

Love the new showroom. Facility brand new, and looks it. Personal working there seem to taking pride in it. Polite as always, and specifically the young lady working the service desk. Kept me informed of progress of routine maintenance being performed on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

After checking the website, I visited the dealership to take a test drive for a vehicle that caught my attention. From the initial contact with Jack Eisenstadt, my sales consultant, it was a pleasant experience. I did not buy the vehicle but Jack gave me the time to understand what I was looking for. After three weeks, Jack called to inform me of a used SUV that was just traded-in that fit my profile. He was correct. I bought the SUV the next day. No hard sell, just friendly people from the owner on down. In addition, the new dealership is awesome. Very comfortable for customers as they wait for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service again, very impressed

Very impressive. My car was done within an hour. The new facilities are second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Got Jack?

Two months ago I walked into Gary Rome hundyai expecting to look and purchase a used vehicle that would get me from A to B without another break down! What I ended up with was a wonderful experience with people who REALLY cared about what I had to say, what I wanted, and worked with me so I could get a car that would not only get me from A to B, but be able to for quite some time. I have never had a car dealership, salesman, or financial advisor actually care about what I could afford and make it happen. Gary Rome Hunydai has me as a customer for life...and I will sing their praises from hillside to mountain!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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