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2013 state dealer award
View 2 awards
2013 state dealer award
2023 consumer dealer award

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Donnell Honda from DealerRater.

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Great Service.

Over the years I've bought several cars from O'Donnell's. I only take my cars there for service. I consider them number one in service over anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience!

Great experience. No pressure. Staff was very knowledgeable and helpful. They are interested in providing a service rather than gouging the consumer. This dealership was one of two who were willing to sell a vehicle at MSRP rather than an exorbitant mark-up due to high demand and low supply. They have earned my business and loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Great experience all around beginning with our sales consultant, Terry Askin. Very professional and knowledgeable. When he said something would be done, it was and he gave a very thorough demonstration of the car's features. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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O'Donnell Honda- BEST DEALERSHIP IN TOWN!

Best Honda dealership in the area! Bought my first Honda here, and wish I had purchased my new car here. Wound up going to Sport Honda and had a horrible experience. Just took the new car for service and as always, excellent at O'Donnell! So thankful to the people who work there, consistently outstanding service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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O'Donnell Honda - The Best

O'Donnell Honda has always treated me with kindness, courtesy, respect and the utmost professionalism. That's why I purchase my vehicle there and that's why I go back for my routine maintenance service. I would recommend O'Donnell to anyone and I will continue to visit O'Donnell Honda as needed. I comfortable when I there and service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service department

I own a ‘17 Ridgeline and a ‘21 Odyseey. Bought the Ridgeline elsewhere (better sale price and had the options I wanted). Got a good deal on the Odyseey. Both always serviced at O’Donnell. The service techs, Tina, Kathy and now Al, are always cordial, professional, knowledgeable and listen to my concerns. Have had lots of cars serviced over the decades, always a pleasant experience at O’Donnell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful

O’Donnell Honda provided excellent service from the start. My sales person Mr.Terry was extremely helpful and very knowledgeable about the vehicle I just recently purchased. It was a very painless experience. Thanks Mr. Terry for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional through and through!

Stan was fantastic! Complete professional, no hard sell, answered all our questions! We were pleased with the whole experience and look forward to driving our hybrid CRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealer and Sales Associate

O'Donnell and Shayne Wilson were great to work with in our recent CRV Hybrid purchase. They were very transparent about costs and delivery and did not charge any dealer markup, unlike other brands. They understood what features mattered most to us and made sure we got them. Extremely happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service....

I've bought two Hondas from O'Donnell...best trucks I've ever owned! They have always provided excellent service with reasonable prices...and most professional service managers. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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