Honda of Salem

We have had great service with repairs and oil changes. Charges were right on or slightly below estimates and the car was done on time usually earlier. Five stars. The sales department was a different story. My wife and I wanted to purchase an odyssey for our family including my in laws. We had limited time and explained this to the sales man. After 2 hrs they still had not given us a firm answer on our trade in or the price of the odyssey. We finally left to pick up the kids from school. I asked the sales man to call with the trade in value and a offer. We had other offers for $3500 dollars less but wanted to purchase local. We bought our previous 2 cars from this dealership but think we will be going else where.

I worked with Matt Rader on the purchase of a used vehicle. He is very friendly and efficient, I was very pleased with my experience at Honda of Salem!

The service was fast, the new shop is beautiful but the actual service was a little less than careful. I had my oil changed and when I returned to my car it still had the oil life message. I had to go back in and get the service person to show me how to reset my display. Then I went shopping and after coming out of the store my low tire light was on. I had to drive back to the dealer and let them know that prior to rotating my tires (their idea) it was fine. The service person stated that he had filled them but forgot to "reset" the gauge. This wasnt a big inconvenience to me since I had not gone far but I live about 7 miles from the dealership and had I gone home and this happened I would have been very unhappy. I think it would be best to slow down and do things right the first time instead of trying to be fast.

The service technician was friendly and professional. I felt that his evaluation of my vehicle was honest and accurate.

The service department is fast, professional, and a 10 out of 10 in my book.

I went to the dealership for an oil change. The service was fast and friendly. While I waited for my vehicle the staff was courteous and made sure my needs were met.

Great job by the salesman & Finance Manager. They worked with me for hours to get where we both needed to be in the purchase of my vehicle. My new car was explained to me in great detail in regard to all the settings I needed to make & what they did & let me drive around to get familiar with how the car handled. Super job!!

I was assisted by Mr. Stan at Honda of Salem. He was very well informed about the vehicles and very attentive to my needs. This was my first time buying a new car and understandably I was nervous. Mr. Stan was kind and patient throughout the entire process. I really appreciated Honda Salem having a guy with such knowledge and great experience. Thank you, ~Katherien

You've spoiled me! But, why make this form so D___ complicated with all the length limits on titla and review?

We came in because of a vehicle we saw posted online. We were greeted immediately by Jesus, who knew the car we had come to look at and took us there. He happily showed my wife and kids the waiting area and offered them refreshments, and then he and I went for a test drive. The experience was very positive. Jesus was very knowledgeable and offered to get the answer if he was unsure of a question. He was never pushy for the sale and his primary concern was making sure we got the car wanted/needed so we would be happy with the purchase. He was extremely courteous, and made the overall car buying experience a very positive one. Would highly recommend him to anyone in the market for a vehicle.