Reviews
I was definitely pleased they did the job they were
I was definitely pleased they did the job they were supposed to do and I will definitely be back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing to say but the only thing is that the
I have nothing to say but the only thing is that the prices are very expensive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Was not busy when arrived .
Was not busy when arrived . Wonderful service and attention. In and out quickly, expensive . Waiting area too small for busy days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris and everyone at the dealership was very friendly.
Chris and everyone at the dealership was very friendly. Got me in a new car in 3 hrs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from Chris B & Chris P making this a
Excellent service from Chris B & Chris P making this a smooth process Thank you for your service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Even though my repair bill was high they did a great job
Even though my repair bill was high they did a great job and car issues seem to be resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was lied to and told they were running numbers.
Was lied to and told they were running numbers. Found out the finance guy wasn’t even there. Sat around and waited for “numbers” for over 3 hours. Just waiting. Our sales guy just pushed us through and went on to his next sale. Terrible customer service and would never go back. Was there over 5 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The entire experience was seamless and I will definitely
The entire experience was seamless and I will definitely sing Antwerpen Volkswagen’s praises every chance I get!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very please with the attentive and professional
We are very please with the attentive and professional service we received from the team at Antwerpen Volkswagen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awful communication with this dealership.
Awful communication with this dealership. Vehicle was in the service department for over 2 months, no updates no calls, texts, etc. I had to call and email repeatedly to the general manager to get any information, and then they would simply lie. We don't have the part, weird you did when you made the appt., then it was they didn't have a mechanic, then they didn't have the tools, then the next week it was the part again. This went on for over 2 months. A repair shop claiming they don't have the wrench is a first for me. Steer clear would be my suggestion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair