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Antwerpen Volkswagen

(951 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
New (866) 775-3595 (866) 775-3595
Used (866) 642-8906 (866) 642-8906
Service (866) 453-0358 (866) 453-0358

Reviews

(951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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A great place to go to, they do everything to make sure

A great place to go to, they do everything to make sure things work out for you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.

The service was good and I had no problems with nobody.

The service was good and I had no problems with nobody. keep up the good work.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback. We appreciate your business here at Antwerpen Volkswagen.

I came in late in the afternoon just to look at one of

I came in late in the afternoon just to look at one of the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when my kids were getting squirrely. I ended up leaving with a great SUV at a great price, and I couldn't have had a better car-buying experience. Thank you to the entire Antwerpen team for everything you did for my family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

The customer service was very good.

The customer service was very good. Everyone was very helpful and courteous. Was very happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Antwerpen Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

Great dealership, worked hard to make my deal go through!

Great dealership, worked hard to make my deal go through!! Thank you very much for all your help. Trevor was very patient and kind, best time I had at a car dealership before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Staff was amazing!

Staff was amazing! Chris Barde was awesome to work with and Kevin in Finance is the BEST!!! My only issue...the online pricing is VERY deceiving.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Chris, Kevin, and our team. We're glad to hear we delivered such a great experience!

They greeted me with a smile the moment I came in.

They greeted me with a smile the moment I came in. Told them what I was there to see, and went over the vehicle with me. Test drive was good.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Everyone was great there, very professional, very

Everyone was great there, very professional, very helpful, got me into and affordable car with no hassle, Kameeri Day was amazing in providing all the info I needed both about the vehicle and all the paperwork, than you everyone at Antwerpen of Pasadena

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.

The staff were helpful and made it easy to choose a

The staff were helpful and made it easy to choose a vehicle. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

One of the best experience I had in a long time.

One of the best experience I had in a long time.. Billy was an excellent sales associate that helped me get into my brand new car. The management team there is awesome..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Antwerpen Volkswagen!