Reviews
Molly was excellent in explaining what was to be done.
Molly was excellent in explaining what was to be done. After looking at the car, she came to me that the techs found a small concern that needed attention. I authorize the correction and within a short time, car was finished. The tech also took time to show and explain to me several of the items on the dash board. As a senior, this made more sense. From beginning to completion, all went well. Entire area was neat and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that Molly delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Koons Westminster Toyota!
Don’t understand
George and all the service department staff were pleasant and very helpful. Kudos to Koon’s Toyota. The work was completed in a timely manner. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is what we love to see, Anthony! We're so glad George and the rest of the Koons Westminster Toyota team offered friendly and timely assistance. Drive safe and take care!
Great Experience
Great people explain everything in great detail. Would highly recommend this dealer. Vehicle was ready when they stated it would be. Will take my truck back for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Koons Westminster Toyota we always value and appreciate our customers’ feedback. It delights us to hear the team delivered stellar service and to receive your recommendation, thank you, Paul!
Joanne V.
Joanne V. at Koons Toyota in Westminster was amazing she made buying a new car smooth and quick happen faster than any other experience we have had. This is the 3rd car we bought from Joanne and it has been great and fast every time. Then Jeremy in the finance department was just as great. Overall we had an excellent experience at Koons Toyota in Westminster for the 3rd time and will always use them in the future for our vehicle needs! Thank you Joanne and Jeremy for making this a great experience ☺️☺️☺️
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this great review of Koons Westminster Toyota. It is exciting to know that Joanne and Jeremy have been excellent to work with. We are so grateful to have your loyal business. Until next time!
If you’re looking for a great salesperson, you won’t be
If you’re looking for a great salesperson, you won’t be disappointed. Ask forJoanne ( Boss Lady) bought my second vehicle from her and she is awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for giving a shout-out to Joanne! Your five stars will make her day, and we are lucky to have her on the Koons Westminster Toyota team. Congrats on your second vehicle!
Great customer service
I got an oil change and maintenance check. The service was truly great! I really recommend this dealership. I will be sure to come again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Jack! We appreciate your business and we hope to see you again at Koons Westminster Toyota. Drive safely!
Had a great experience working with Cody on buying a
Had a great experience working with Cody on buying a Tacoma with some aftermarket upgrades. He took care of everything.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're elated that Cody provided thorough assistance that made your purchase experience a success! Thank you for choosing Koons Westminster Toyota. Drive safe and take care!
We would like to give A Great Thank You to Joanne
We would like to give A Great Thank You to Joanne Virgilio and Justin Schmitt for the Awesome Service they gave to my wife and I. They both went Far Above and Beyond Awesome Service the whole time we was there on 1-27-23. We would Highly Recommend them both if you are looking for a Toyota. We have dealt with Jones Junction in Belair for 20+ years nd Will Never go back after dealing with these 2. Again Thank You Both. Donna Peck ad Michael Peck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donna & Michael - Thank you for the review! We are thrilled to hear that Joanne and Justin delivered such an outstanding purchase experience. Drive safely, and we hope to see you both back again at Koons Westminster Toyota!
Very helpful staff
Joanne Virgilio was excellent! She was very helpful, friendly, and accommodating. Joshua in finance was also great. Thank you so much for making my car buying experience a smooth process, I would definitely recommend Westminster Toyota to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great review of Koons Westminster Toyota, Karl! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that Joanne and Joshua exceeded those expectations. They will appreciate your praise. Enjoy the new ride!
They gave me an appointment on less than a weeks notice
They gave me an appointment on less than a weeks notice for an early Saturday morning ! Went in only for tire rotation and check up but luckily for me they found mouse evidence in my cabin filter area and some others areas also yikes ! They were able to finish all of my work and out the door in less than 2 hours ! That’s great for them but especially me do I could continue with my Saturday plans ! Have always had all service work for my 2020 RAV4 done there and will certainly continue! Thanks guys👍!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate the kind feedback and hope to see you again at Koons Westminster Toyota. Safe travels in your 2020 Toyota RAV4!
You are all most welcome love your dealership my Sister and my friend at work we all go there for service !!!