Reviews
2020 330i
Super friendly staff, went above and beyond! We purchased a vehicle while traveling across country and there customer service and reasonable prices are on another level!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kelly, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Purchase Pre-Owned Vehicle
Met Ben (Senior Sales) - He was incredibly genuine, and I was under no pressure (As is typical of many other Auto Dealers). Ben was helpful and considerate in answering questions about the vehicle. He provided me with the Carfax to help me make an informed decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gary, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Used car at BMW of Nashville
We had a great experience with our purchase on 8/5/23 at BMW of Nashville. Kerry was great and the entire process was quick, pleasant and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joseph, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Victoria is truly amazing......
Victoria did an amazing job helping my wife purchase the Mini Cooper of her dreams. Thank you for the extra work and staying late to allow her to finish the paperwork and get on the road. With gratitude, Bob
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Broker/Owner
My experience was outstanding and always has been. I am a very loyal customer of BMW of Nashville....42 years now. Michael Jenko, director of the service department is one of a kind....smart, kind, patient and experienced in every detail. He is the best, along with service rep, JB Harrison. What a team! I will never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janet, thank you for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
CPO X1
Gary was extremely helpful and friendly. He took time to explain everything about the car and trade in process clearly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quality of Service
The service provided by this dealership is refreshingly outstanding. I was traveling 200 miles to complete this purchase, so it was very important that the condition of the vehicle be fairly represented. All information provided was clear, concise and, most importantly, accurate. Sales personnel were very personable, fair and exerted no pressure. Overall, the atmosphere at this dealership makes the buying experience a true pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carey Hardin, we are very happy to have provided you with such a positive experience!
SUPER EXPERIENCE
I worked with Ben Malausmanovich at BMW of Nashville. Ben is Super friendly and personable! Very knowledgeable about his company, the dealership, his product. Ben was very accommodating and made this buying experience a pleasure. No regrets. I brought my adult son with me and Ben was very intentional about interacting with him. This act of caring was very encouraging to me. Thank you, Ben. In all, I?m very happy with the 2018 Toyota Tacoma I just bought and I am grateful for the buying experience with Ben and BMW of Nashville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joey, we're happy you found our staff to be so supportive during your experience here at BMW of Nashville. We look forward to your next visit! Take care!
Buying experience was?pleasant.
I stopped by on a Friday morning and had bought the car I stopped to see by the next morning. They were generally good to deal with. Not too high pressure. I felt they could have given a few More dollars on my trade especially since I wasn?t arguing about their asking price. The only thing I felt rushed on was when I walked in Friday afternoon they already had the paper work started before I agreed to purchase the vehicle. Same happens Saturday morning when I showed up virtually all the paper work was complete and I still didn?t know what rate I was going to get or if they were going to be able to get it to my preferred monthly payment. It all worked out but still felt that was a little over the top. Polite and courteous to a ?t?. I used to service another BMW there a few years ago. They were great to work with. I?d recommend this BMW dealership especially the one on Armory drive. The folks in Mallory wouldn?t deal a few years ago with me and I just didn?t feel welcome there. Go to the Armory location!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Great Dealership and Great Salespersons
very satisfied how is the great customer services from everyone internet department, Finance Manager JEFF , the Sales Manger and of course the great salesperson Sylvia . I recommend this dealership and Highly recommend Sylvia as a salesperson Clean ,organize , safety place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! We hope to see you soon!