Skip to main content

Heritage Chevrolet Buick Owings Mills

(1,898 reviews)
Visit Heritage Chevrolet Buick Owings Mills
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 717-7136 (888) 717-7136
Used (888) 520-2376 (888) 520-2376
Service (866) 676-6985 (866) 676-6985

Reviews

(1,898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chevrolet Buick Owings Mills from DealerRater.

Want to share your experience with this dealership?

Write a review

I worked with Ed at Heritage and had an amazing

I worked with Ed at Heritage and had an amazing experience. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

We were very pleased with working with Ed ,this is the

We were very pleased with working with Ed ,this is the second car we have purchased with him.He is very easy to work with and made this an easy process.Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Donna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Ms. Kim demonstrated a high level of professionalism and

Ms. Kim demonstrated a high level of professionalism and was extremely helpful throughout our interaction. Her friendly demeanor made the experience pleasant, and I appreciate her support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

This is the second car that we have purchased from Ed.

This is the second car that we have purchased from Ed.He is very easy to work with and very pleased with his service.Thanks for your great help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Donna, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Very friendly helpful and amazing service would recommend

Very friendly helpful and amazing service would recommend to anyone looking for a car new or used

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Pleasure dealing with Ed buying a car, took the time to

Pleasure dealing with Ed buying a car, took the time to explain all the functions and made the transaction easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dennis, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you, and we hope to see you again!

I experienced exceptional service from Phillip Hausley

I experienced exceptional service from Phillip Hausley when I visited Heritage Chevrolet Buick in Owings Mills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sarina, thanks for your great review and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Shaun Shomoney Little helped me get my first car and he

Shaun Shomoney Little helped me get my first car and he was very helpful though the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Thomas, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

My car salesman, Sean, was absolutely amazing!

My car salesman, Sean, was absolutely amazing! He went above and beyond to make sure I got into the vehicle I wanted. He didn’t give up until he found the best deal possible—one that worked for me and fit comfortably within my budget. I originally drove down to look at a used vehicle, but I ended up leaving with a brand new car! What truly stood out was Sean’s dedication. He came in on his day off just because he knew I’d be driving over an hour to get there. That level of commitment is rare and genuinely appreciated. Shandly and Jordan were also incredible—friendly, helpful, and professional throughout the entire process. Overall, I give the entire experience a solid 10/10. I’ll definitely be recommending Sean and the team to anyone looking to buy a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

I had an amazing experience with Ed at Heritage Chevy.

I had an amazing experience with Ed at Heritage Chevy. Great guy that was super helpful and kind during my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Brendan, we're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!