Reviews
Factory Recall for my Vehicle
I visited the dealership for a factory recall, the team members and facility were great, took less time than exspected to have the repair done, and out the door. I would recommend the Dealership to all my friends and Family, since I my self has purchased my last six(6) cars from the same Dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us, David! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager
What does this mean?
Kelly was informative, professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Stacy Barnett, General Manager
Lisa is awesome
We had a recall on our 1991 Dodge Ram. Lisa is our service advisor and as always AWESOME
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-star review! We hope you'll continue to visit us in the future. - Stacy Barnett, General Manager
First time at LHM, and I had a great experience! Salesman...
First time at LHM, and I had a great experience! Salesman Sinisa Djurdjic wasn’t pushy and Manager Stacey Barnett both helpful in making a painless deal. I left happy with my new 2019 Ram Longhorn. I’ll definitely go back whenever I’m ready for another Ram.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! Should you need anything else, please let us know. Have a great day! - Stacy Barnett, General Manager
2017 Ram-Died at home towed to Service dept.
Had truck towed and originally was told it wouldn't be done till Monday but was looked and serviced on Saturday which was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! Have a great day! - Stacy Barnett, General Manager
Great Service Experience
I took my 2018 Dodge RAM 2500 in for its first service. Staff was very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for coming to see us! Have a great day! - Stacy Barnett, General Manager
Recalls and Software updates
Lisa is awesome. She took care of all my needs and informed me about several maintenance concerns. She is a KEEPER!!!!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for coming to see us! Have a great day! - Stacy Barnett, General Manager
Service appointment
Great service and comfortable area to wait on my truck to be serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for stopping by! Have a great day! - Stacy Barnett, General Manager
Vehicle Recall Repair
I have been dealing with Lisa for years and she is always extremely helpful and professional. I had recalls on three different vehicles. The dealership had the parts to address two of the recalls but not the third. My concerns was the third vehicle belongs to my daughter (2013 Dodge Dart transmission link recall) and she is moving to Buffalo in a few weeks. Lisa was able to locate the parts to address the recall on the third vehicle which provided with piece of mind before sending my daughter to Buffalo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! Have a great rest of your day! - Stacy Barnett, General Manager
Service Dept.
Lisa Beatty is our service advisor and she always takes super good care of us. I thought I had a problem witth the headlights, but it was just me not knowing how to turn the switch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for that positive review, Patricia. Come back again soon if there’s anything else Lisa or the team can do for you or your vehicle! - Stacy Barnett, General Manager