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McGrath Lexus Chicago

(1,364 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00pm–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 3 awards
2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (855) 285-8120 (855) 285-8120
Used (877) 749-4126 (877) 749-4126
Service (877) 833-4101 (877) 833-4101

Reviews

(1,364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Lexus Chicago from DealerRater.

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Amazing service at McGrath Lexus of Chicago, they are

Amazing service at McGrath Lexus of Chicago, they are always so friendly and efficient in their work. They explain well what is needed and provide an estimate of when my car will be ready and provide updates throughout. I won’t go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Their service department is great!

Their service department is great! They keep you updated and get you out of there quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service as always.

Wonderful service as always. Our car was dropped off by a tow truck and looked at first thing. Easy, timely, great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Went looking for a specific vehicle, I went to check a

Went looking for a specific vehicle, I went to check a specific suv that was advertised on their website when I got there I was welcomed and they assigned me a salesman, Rick Tattoni. He was very professional, informative and wasn't pressing me to buy at all, he recommended me to test drive as many cars as possible at the end I drove off with a brand new suv. I highly recommend Lexus McGrath.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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McGrath is the best!

McGrath is the best! Service is always prompt and professional at all times. Our decisions on buying a car is based in part on their great service. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This is my first Lexus and I am satisfied with the

This is my first Lexus and I am satisfied with the purchase and experience. They are attentive and reasonably priced. They try to meet customer needs and provide excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not only they did the scheduled maintenance but

Not only they did the scheduled maintenance but accommodated to remove the scuff marks at a reasonable price. I was out in 1 1/2 hours. McGrath Lexus is always accommodating and provides excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always fabulous in how they treat you and communicate

Always fabulous in how they treat you and communicate with you,,Never disappointed in all the years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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McGrath LEXUS Chicago Service Department has amazing

McGrath LEXUS Chicago Service Department has amazing customer service. They keep us informed on our cars needs and always give a fair price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

David thank you for your amazing service today!

David thank you for your amazing service today!! McGrath Lexus have the best service out of Chicagoland!! You don’t realize you’re there for service until someone taps you that your car is ready. Thank you for the comfortable accommodation which allowed me to work while waiting in my car. Sheila

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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