Reviews
The service consultant, Justin Parrilla, was excellent.
The service consultant, Justin Parrilla, was excellent. He ordered the needed part so that it was available on the day service was scheduled and kept me informed of the progress of the repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and I’m always satisfied with my service at
Professional and I’m always satisfied with my service at this dealership. I recommend McGrath Lexus of Chicago to my friends constantly. Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and recommending McGrath Lexus of Chicago to your friends! We're glad you're pleased with the service.
Great experience.
Great experience. Justin my rep was fantastic. This is where I usually have my car serviced. They provide quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience!
Wonderful experience! Competent professionals, perfect customer service and exceptional welcoming and reception environment. Recommended to anyone with a Lexus who is passing by Chicago.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karuna was the best and she was so energetic and
Karuna was the best and she was so energetic and professional. This is my second purchase at McGrath Lexus of Chicago and I know that I will get great service from Tony and Matt is very helpful in getting the deal done. But the best of all was Karuna, she is amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to know that you appreciated our team at McGrath Lexus of Chicago. We look forward to continuing to provide exceptional service.
Derrius was exceptional, got everything I asked for done
Derrius was exceptional, got everything I asked for done perfectly and in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re pleased our team provided you with such excellent service. Thank you for choosing McGrath Lexus of Chicago.
Very good customer service.
Very good customer service. I wasn’t pressured into buying a car. The dealership had exactly what I was looking for, 2025.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best in-class dealership.
Best in-class dealership. Andy Pak and the rest of the service team do a tremendous job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
McGrath Lexus of Chicago appreciates your kind words about our team. We're grateful you noticed their efforts on your visit.
Amazing service at McGrath Lexus of Chicago, they are
Amazing service at McGrath Lexus of Chicago, they are always so friendly and efficient in their work. They explain well what is needed and provide an estimate of when my car will be ready and provide updates throughout. I won’t go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and I trust Mark M with my safety - I have a
Professional and I trust Mark M with my safety - I have a 2011 and want to keep this car for years and Mark makes that happen
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase