Reviews
Pat Cline's Purchace Experience on Chevy Colorado
Hassles free, prompt, polite. From on line service to salesman sales manager and the paper work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast service
They took care of our car in good time and advised of other suggested service that it could use.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Customer Service!
Mike and Charles were awesome to work with. They were both honest and made sure that my grandparents and I were comfortable with our new car purchase. I have had past horror stories with car dealerships but my experience with this dealership was nothing short of outstanding. From the time we walked in the door we were treated with respect. They listened to our needs and wants and got the perfect car for me! Thank you again Mike and Charles for such a great experience. You will see me again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service, clean facilities, friendly
I originally brought my car in for an oil change and took it home with a new oil leak. I then took it back and found there to be an oil pan that was leaking..I don't know why the mechanic didn't notice the caked in oil under my car when it's only 2 years old. That's what got toe. Needless to say it got fixed along with my water pump.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
refund
The visit was for a refund on repairs made on a recall I received. Very professional. received a check today actually. Only took one week. awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary Ann Jones
Our salesman Douglas Harris was wonderful.He has offered his help & has helped us on several items that we could not figure out. He has told us we can call him in the future if we need anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Services
I took my Silverado in for maintenance service and an electrical issue. They fixed it right the first time and kept me informed of the progress. i would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Autonation ensures customer satisfaction
We had warranty service performed at Midway Chevrolet which was not done properly. They also claimed we needed new belts due to cracking, however upon inspection by a third party, we did not notice one single crack. We were given Autonation as an option (by warranty co) to diagnose claims of faulty work. Autonation confirmed our observations and corrected issue. Autonation was very accomodating and professional from start to finish. They delt directly with warranty to ensure positive customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William Scott
The salesman, Jim Teller, was honest, knowledgeable and helpful. We were offered something to drink while waiting for information from finance. Jim showed us several models and colors of the Equinox that we were interested. He took me on a test drive so that I got the feel of the vehicle. After we decided to purchase the Equinox, Jim connected me with OnStar to transfer to the new vehicle, he explained everything about the inside features along with the lift gate on the outside. We appreciated all of his input and we felt comfortable driving a new vehicle off of the lot. Jim is an excellent salesman and we did not feel pressured at any time. When we were taken to the finance department we were treated exceptionally well by Kelly Fraley. He explained all of our options, he applied for a refund on our warranty and license plate fee. Kelly was open and honest. We had a very pleasant experience through out the purchase of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Autonation Chevrolet
fast, friendly, and overall great experience. This dealership has the nicest employees. I felt very welcomed as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase