Reviews
Great service
The promise time was just as Alex my service adviser had told me. I had up to date information as what was being done to my car if any other problems were found and what was done to the car was explained very well by the technician.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Salesman
They were great and helpful, my salesman was very nice, no pressure and did great!
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
3 trades in's WOW.
I had 3 vehicles to trade in for my new Cruze and Autonation did a great job in handling the trades. We started Friday night at 5 PM and were done by noon Saturday with all the paperwork. Nice job Autonation and our sales manager Liz for getting this done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience!
Our experience at Autonation Chevrolet Arrowhead was, by far, the best buying experience I've had in 32 years of buying a car. We were warmly welcomed and never felt pressured to purchase a vehicle. In fact, on our first visit we only took a test drive in a new Equinox. We decided not to buy that day and left the dealership. The sales reps didn't hassle us, beg us, or try to "deal" us to get us to stay. We came back the next day to drive a Traverse. Again, no hassle from the sales team. The just handed us the keys and allowed us to drive the vehicle on our own. When it was time do the deal, they worked diligently to meet our budget and within a few short hours were out the door with the Traverse and a price that fit our budget. We'd definitely recommend this dealer ship; Saul Aguirre and Charles Moore, specifically.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff & Janina
Kimberly was very nice to work with. We have just moved to area, and plan on staying with this dealership. Thank you, Jeff & Janina
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
was in AZ for wedding when oil leak was noticed - dealer took me right in and Chevrolet had already identified potential problem and sent notice to dealers - my corvette was repaired promptly while I waited and it did not adversely affect my trip. I am very thankful for the prompt response to my problem especially being from Humble TX & so far from home - honestly I was very concerned about possible dealership to take to & a recommendation was what directed me to dealership and service tech
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
experience was great.
My experience was great,everything was taken care of quickly and efficiently. I'm very satisfied with the car and service. My service advisor Bill was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
Both the sales woman and the finance person were courteous, knowable,and very friendly. The dealership was quiet and conductive for doing business. I have already recommended them to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience ever!
Just bought our second car from Autonation Chevrolet. The buying process went completely smooth due to salesman Tomas Lopez and finance manager Kelly Fraley. Tomas listened to my needs and told me all of the facts about the cars I was looking at straight up. He was not pushy whatsoever and was willing to do anything to make sure I was satisfied with my car choice. He was there throughout the whole process. Kelly in finance was able to get me in and out of the finance office quickly and offered me all of the options I'd need to be safe and happy after driving off the car lot. I would definitely buy a car from Tomas again and could not see myself working with anyone else at any other dealer again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
My experience with purchasing a truck from Autonation Chevrolet was Excellent from beginning to end!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase