Koons Ford of Baltimore

This dealership was great when it came to servicing my Expedition. The service writer knew what to ask and made sure that I was advised of everything before the service was initiated. When they found a need to address another issue on my vehicle, the service provider made sure I was informed before any additional service was initiated. The prices were very competitive! I would strongly recommend the service and body department to anyone, since I have used both. In fact I have taken verhicles that were not Fords to their body shop and found their work to be impecable. In my humble opinion, you won't go wrong using Koon's Ford of Baltimore for any type of auto repair. Addtionally, I purchased my Expedition at this dealership and the purchasing experience was second to none. The price was right and the sales people, and in particular the General Manager did not play games and told me up front was the bottom line price. This price too was very competitive.

I thoroughly enjoyed my visit / experience at Koons Ford of Baltimore on Security Blvd. What made it even better was the fact that I was able to purchase a brand new Mustang GT the day prior to my birthday !!!! The sales team at Koons on Security Blvd made it possible for me to get MY dream car on MY Birthday. Thanks guys !!!!

Coming into Ford, I was in a time crunch after my car needed repairs beyond my budget. Within 2 hours I was signing papers and was handed the keys to my first brand new car. The sales team was beyond helpful, nice and professional. Hassan was very calm and answered all of my questions. I felt very comfortable in his hands.

great service & friendly people at this place. Casey did a great job & Matt was very helpful!

I had a very pleasant experience at Koons Ford. Derek was responsive and a gentleman. I'll be sure to return the next time I'm in the market for a car...but I will sure enjoy my new Fiesta (and the great gas mileage) in the meantime:)

Casey was a great salesperson. He really assisted me in getting everything together and he was very patient and resourceful during my purchasing experience.

My salesperson Ahmed Baroud along with Koons Baltimore Ford were outstanding, made the buying process very easy

Top notch all around. Could not be happier with the experience Kevin Roy delivers, and takes care of you after the sale as well!

My sales person Matt Stoudt was excellent. Very knowledgeable and took the time to locate a vehicle for me. Koons is a great place to do business at!

Very happy with the process. Other dealerships should visit to see how things should be done! Casey Groop is an awesome salesperson, as is Dennis Koulatsos the GM. He is hands on and easily available!