Koons Ford of Baltimore

Great customer service and appreciated that they ordered the car in for me without even meeting me because I lived so far away. Also that they were honest and told me how all the rebates worked so that there was no miscommunication on the price.

Very,very,satisfied. Hason Williams and the staff at Koons went out of their way to make me a satisfied customer. I am as happy as a pig in slop!

Had a great experience at Kons Ford! Abe Tadros found the perfect Expedition for us, and the transaction was completely transparent in nature! Very good financing terms too, and they beat our credit union's rate!

Great experience!!! The Rep James was very professional and assisted me in finding the right Ford vehicle for me. The dealership looks nice I like the setup, looks very nice!!! Also Desmond the finance rep did a excellent job as well! Looks like Koons Baltimore Ford has a great team and I will advise anyone looking for a vehice to visit Koons Baltimore Ford and to ask for James or Desmond.

We walked in and Kevin was there ready to answer questions. Not once did he try to force us to look at anything out of our price range or try to force options on us. He is very knowledgeable and friendly. The dealer did not add any fees, so the price of the car did not go up when we got to the financing department.

I was in the market for a new truck. I decided to contact Dennis Koulatsos because I have purchased several vehicles over the years through him. As usual I was able to contact Dennis with no problem and he worked hard to find me the best price on the truck. I can't say enough about how this man treats a customer. He brings honesty and integrity to a industry that sadly at times, struggles with customer confidence. I will always make Koons Ford and Dennis Koulatsos my first call when shopping for a new or used vehicle. If your shopping for a vehicle and your taking the time to read these reviews.....Do yourself a favor and contact this man and his sales team. I assure of a whole new buying experience. This dealership does it right. Thanks again Dennis for all your help, Tony Bakie

I have purchased two cars from Koons over the past year. A 2011 Shelby GT500 and 2012 Focus Titanium. I have received nothing but first class treatment during both purchases. Normally you hear about games that large dealers play but not at Koons. They worked with me on making the deal work with the price I wanted to pay. Gave me excellent value for my trade. My Focus had a few issues being a first year model and so far they've addressed everyone without issue. Dennis and Tom have been truly first class and I look forward to buying my 2013 GT500 from them. Mustang guys, Tom is the guy you want to see!

This is my third new vehicle in the last two years. I have bought them all at Koons Ford Baltimore. The staff has always been great and I have been very satisfied with the transactions. Dennis Koulatsos was a pleasure to deal with and I recommend that you ask for him when you buy your next vehicle at this dealearship. Mark Rodgers is a great sales manager. We finalized the paperwork very quickly while having a great conversation. Thanks to all the staff at Koons Ford from a very satifised customer.

This was the easiest purchase I have ever made. I discussed with Mr. Roy the type of vehicle I was interested and the one he showed me a Red Chevy Impala was just perfect for me. It was good to know that he was not just interested in his sale, but his customers satisfaction. Thank you for all the help. A happy customer

Derek and Steve put in days of work when helping me purchase my first new car. After having some trouble being financed for the vehicle that I had initially wanted, none of these guys took no for an answer. They all worked with numerous banks and found the perfect deal for me, and got me into the perfect truck. I couldn't be happier with the friendliness and customer service, they had given me the truck to drive for the weekend before purchase, filled it with gas, then when I came in to sign the final paperwork they had the trucked detailed and filled again. I couldn't have asked for a more pleasant experience, I will definitely be a repeat customer and would highly recommend these guys to anyone in the market for a new vehicle. Thanks Again, Matt