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Jeff Wyler Fairfield

(1,894 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,894 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought a Cadillac

Everyone was very professional, knowledgeable and friendly. Went out of their way to make the buying experience pleasant. Very organized for the financing and paperwork signing. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very knowledgeable and friendly

John Reed was great to work with. Very friendly, knowledgeable & patient. Helped tremendously with our new SRX and getting us up to speed on all it's gadgets.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

wonderful

Great atmosphere and professionalism. John Reed was acceptional. He is an asset to the brand and to the Jeff Wyler family of dealerships. Subperb knowledge of make model and value added with making the consumer feel they could not have made a better decision to shop and purchase with the Wyler Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John Reed

John was great to work with, he was on time, did what he said he'd do, and made the deal happen. Thanks John Reed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and Courteous

My car buying experience was friendly, and enjoyable. Quickly, Alisha was able to identify a car that fit my needs and matched my personality. She was thorough in answering all the questions I had about the vehicle I was testing driving. To top it all off, she was even able to get an aftermarket sunroof included in my deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience

The beat the dealer closer to my house by over $2000. Very friendly and helpful staff. I worked with John Reed and he was great to deal with. I will go back and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

More than a Dealership

I must say that I am very impressed with the customer service at this Dealership. Lori Slater was amazing to work with. She really worked hard for my family and took a genuine interest in what we were looking for. It was refreshing to be in the company of a Sales person who did not push us in to a car we would not be happy with. She found a vehicle that I absolutely LOVE; if it were 3rd row seating I probably would have stuck her in my pocket and taken her home! She was also very kind and patient with my two children, who were at times during our deal, a handful. If you're looking for a vehicle make sure you see Lori!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My lease was up

Blake called me and said my lease was up and did I want to come in. So I make appt. came in and got a new lease very painless and drove home in a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aaron Power and Josh Wocher

My husband and I recently purchased a new car from Jeff Wyler Kia. We were very apprehensive because we had a strict budget and a new baby. We wanted something reliable and safe. Aaron was our dealer and had us write down all our "must haves" for a car and our budget. Aaron and Josh were able to get us everything we wanted in a car and keep it under budget! I've always been intimidated by car dealerships but I never felt pressured here. They were so nice and flexible with our needs. We are extremely happy with our new car, it's been a huge weight lifted our shoulders. I highly recommend Jeff Wyler Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely Helpful

John Reed was extremely helpful with finding a hard to find vehicle, made the buying experience pleasant from beginning to end. Was honest and upfront on availability and came through with finding what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.