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Jeff Wyler Eastgate Auto Mall

(4,307 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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Buying a used car

My son has less than stellar credit and a dead car. We have looked at many " Buy Here- Pay Here" lots and " We Finance Everyone " dealerships when we stopped at Wyler due to a radio commercial. We met Sam as we exited my car. Sam listened to my son, then sat down with him and took him through the process of financing and buying a car. Several hours and a co-signer later, my son drove away in a good, low milage car with factory warranty still in place ! Everyone involved was pleasant, respectful, and attentive to our needs the entire time. I even had to apoligize to Sam as I thought he was going to be the " Used Car Weasel " that we have experienced many times. I have never bought a car from Wyler before, but this will be the FIRST place I go when I need another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
5 people out of 5 found this review helpful.

A good experience buying a new car.

Overall, a good experience buying a new car. Not sure why I was asked what my annual salary is when I was paying cash for a new car? Not sure why I was asked for my social security number?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The only place we shop for cars

We have bought 4 cars from Jeff Wyler Eastgate and have referred our friends and family to them. The sales experience is always hassle free, and service department does a great job with maintenance and repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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purchased a new dodge caravan

Was treated very well even though it was late in the day. Everyone was very hospitable and willing to help. I would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Excellent

Service, value, very pleasant sales staff! The Malibu is and excellent car, nice ride, great value. I am very pleased with everything that happened Sunday!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a Jeff Wyler van

I was very, very, very impressed with KAREN at the Wyler dealership. She was thoroughly knowledgeable regarding the vehicles, she was SELFLESS when she offered to drive my new van to my address in the pouring rain, knowing that she would be LATE getting home to her child. She expressed total enthusiasm and fun throughout the entire encounter. She is an OUTSTANDING PROFESSIONAL. Thank you KAREN and Jeff Wyler dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Leasing a Nissan Altima

First time leasing a vehicle, Kris explained everything in a way so that I could understand and feel comfortable about my lease. This is the second vehicle we have gotten from Jeff Wyler, we will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Leasing Nissan Altima

First time leasing a vehicle, Kris explained everything in a way so that I could understand and feel comfortable about my lease. This is the second vehicle we have gotten from Jeff Wyler, we'l be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience

Thanks Kris Bergman for helping us make a Nissan Frontier purchase. Kris was courteous and helpful without pressure or gimmicks. This was one of the our most pleasant car purchasing experience. Jeff Wyler gave us fair price for our trade and price of our truck was resonable. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied!!!

Our experience buying our pre owned chevy truck, was a delight! Randy was super helpful, guiding us through the process. very pleased! Looking forward to future dealing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.