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Jeff Wyler Eastgate Auto Mall

(4,310 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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The salesman is the deal maker

It was with great pleasure to work with such a great salesman that knew an answer to every question I brought to him. Ryan worked so hard before the deal, during the deal, and after the deal even preparing the car. He set up all functions for car operations and explained each function clearly such as setting up phone functions, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brians Silverado

If you are thinking about a new vehicle make your first stop Jeff Wyler we had an excellent experience with our buying needs. Our salesman Casey Jones went the extra mile in making my husband and I happy customers. Casey worked hard on making sure our needs was meet and did everything possible to make sure he could help us get into the truck that we wanted within our payment range. Casey also did not promise anything that he could not get done. Thanks Jeff Wyler and Casey Jones you will have our business again in the furture.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

If you are thinking about a new vehicle make your first stop Jeff Wyler we had an excellent experience with our buying needs. Our salesman Casey Jones went the extra mile in making my husband and I happy customers. Casey worked hard on making sure our needs was meet and did everything possible to make sure he could help us get into the truck that we wanted within our payment range. Casey also did not promise anything that he could not get done. Thanks Jeff Wyler and Casey Jones you will have our business again in the furture.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Robbie and my Mazda

I went in and finally got my 2015 Mazda 3 on October 10th. Robbie at Jeff Wyler Mazda was way more than helpful. We was on the phone with me and in contact with me numerous times since my first visit there. This was not my first purchase from Jeff Wyler and it certainly will not be my last. Thanks for everything Robbie, I love my new Mazda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

Tonia turned a bad deal around for me at the price I wanted. She went the extra mile to get me the car I wanted. She sold me a beautiful Black Nissan Altima with sharp looking gun metal rims. You don't see that everyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tania is a great sales person.

Tonia turned a bad deal around for me at the price I wanted. She went the extra mile to get me the car I wanted. She sold me a beautiful Black Nissan Altima with sharp looking gun metal rims. You don't see that everyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Dave Watson was very caring and helped us get out of a bad deal from another dealer. He got us a brand new Kia Soul. Everybody there went out of their way to help us make a bad thing good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding car buying experience

My Fience and I recently bought a 2016 Kia Sorento 3.3 LX AWD from JW Eastgate. We went to two other dealerships and felt the sales were pushed and rushed. We knew the value was t there and felt like we were being taken advantage of. The other dealerships quoted a base 2.4 FWD with no convenience options for MORE than we paid for the 3.3 LX AWD with the convenience package. I called and gave Kristen all of our information and my trade in vehicle info on Tuesday. Alex Biddle called me back within an hour and assured me he would beat the price of the other dealerships. Kristen got the quote together and called a few hours later. We were amazed that they could give us twice the car for 10.00 less a month than the other dealerships "rock bottom; we're losing money here" prices. We made the drive from Beavercreek on Wednesday and were out with our new car in about an hour and a half. 100% satisfaction and we left feeling great about our purchase. I will not be buying/leasing future vehicles anywhere else. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5-Star Dealership, Tanner Bauer Salesman/Nick Sales Mngr

Best overall "dealer experience" for a new car buy/lease in greater Cinn area. I live 1 mile from Kings Auto Mall, and their dealerships out there, other than Porche's, Lexus's & Infinity's, can't come close or touch Jeff Wyler'a Eastagate Automall..with all brands other than the 3 I listed above, Under-One-Roof! ** Other than $85 less a month price on my new Kia Sorento than ANY other dealer in the Tri-State area, "The SYNERGY & Dynamics" between my Salesman Tanner Bauer & his Sales-Mngr Nick, was the best "Team-Work" I've seen in ANY auto dealership in years!...and their Finance man Tim was also part of the Synergy & Teamwork there @ Jeff Wyler Kia Eastgate! From the reccomendations of 2 of my "professional" friends who reccomened I shop Kings 1st and then go to where "Egss Are Cheaper In The Country"...JW Eastgate beat them all + I've never seen the "Pit Bosses"=Sales Mngrs ever get involved & "team-play" with the customers the way Nick Carr The SalesMngr worked with not only my Salesman Tanner Bauer to help make the sale, but I saw him working like this with some of his other salesmen there while waiting for my deal to be down. I picked out my Kia Sorento @ 5:30pm & was finished w/signing lease agreement and walking out the door @ 6:300m:)! 1 Hour, Signed, Sealed & Delivered????????! Tanner Bauer is a great, honest salesman with great "peopl-skills", and I'd strongly reccomened seeing him when shopping for a Kia, along with their Sales Mngr Nick who's been there 8 years In that position:)! Alan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An earned purchase.by Lawrence E. Morgan.

. The fact is that I started this purchase about three years ago when I came to Ciara Slater and was asking about the turbodiesel. I was very interested in that engine in a Mazda 3 , but it was not available at that time.. She e-mailed me numerous times after that but could not give me a date when the diesel would be available.Finally I decided that it was time to look hard at the current Mazda 3's Even though I had many technical questions over many visits everyone that I dealt with during this purchase at Jeff Wyler Mazda graciously gave me the benefit of their time and expertise. This greatly helped me make my decision regarding this buy. By this time I felt like a part of the Wyler family.I would like to personally thank Ciara Slater, Larry Moore, Chris Shanabrook and Marc McQuitty. P.S. I named my beautiful Mazda 3 'Little Red'.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.