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Jeff Wyler Eastgate Auto Mall

(4,310 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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Daughters first buying experience

My daughter's first car she bought with cash but it was time to make her first big purchase. I have bought my last 3 vehicles from Jeff Wyler so I brought her. Ahmad was a great salesman, very easy to work with. He helped us find the perfect car for her with payments she could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

From the time I walked in I was treated with the best customer service. I was really impressed. I'll definitely be going back for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Shortest Car Buying Experience I've EVER HAD!!

Buying a car usually takes a whole day to get done, not at Jeff Wyler! It took them about 2 hours to get me the deal I want and into my car!! Thank you to Marx Sizemore, Ben Mann and Robin for getting me in and out in a jiffy :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Quick and helpful

Ben and Scott were quick and helpful and put me in a brand new car that I love in no time at all. Will buy from Jeff Wyler Eastgate again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

I went to Wyler looking for a used van or SUV that would accommodate hauling dogs. We foster for a dog rescue. Sam Kassem was my salesman and he very patiently put down the seats in many vehicles so that I could look at the configuration. Went back with my husband that evening and we ended up buying a nice SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
5 people out of 5 found this review helpful.

Best experience of buying a vehicle ever!!!!!

Ahmad Atrash went above & beyond service to get me the car I wanted. No hassle, gave me his lowest price first in an e-mail & I knew then that I would be buying from him. I knew this was an excellent deal after searching through literally thousands of listings on line. Also was dreading the back & forth in a dealership to get my price. Did not happen. He actually drove the car I was interested in Two & a half hours to my home w/no obligation to buy! I cannot recommend Ahmad enough!! and the Jeff Wyer dealership. I am so totally happy with my purchase. Again, Best Buying Experience Ever & my husband & I have bought at least 30 cars over our life time. I am a widow and was buying for the 1st time on my own. My son was here to test drive it as well as myself and he gave his full approval. Could not have had a better experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rocky, not the ideal experience.

Both of the sales people that helped me with my purchase did an amazing job. This purchase was my 3rd that I've bought from Jeff Wyler. Did not have the best experience overall but the employees did their best to help make it right. For all the trouble I was put through there the sales manager Logan "promised" me a $100 gift card that I've yet to receive almost 20 days after my purchase now. Not sure if this was all part of the plan to get me out of there happy and then not to deal with me anymore. Kinda shady if you ask me. Update 10/15: finally received contact from the dealership after posting this on here(2 weeks ago). They finally gave me the gift card that was promised after lots of miscommunications on their part.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We spoke with the sales manager yesterday who has sent a request in to the corporate office to have your $100.00 gift card taken care of. They sent the request in yesterday, so you should be hearing from them. Thank you for brining this to our attention and we are sorry for any inconvenience this created.

Very satisfied

Tania is the first car salesman to listen to me on what I wanted not what she wanted to sell me. She was very persistent in getting me to come in so she could meet my needs. She delivered on what she promised me and I have a beautiful new Nissan Altima.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Altima. Thank you for your business and please know we will always be here to listen to your needs and help in every way we can. Thanks again and we hope you enjoy your new Nissan.

I had a very good experience buying my new car at Wyler Niss

Tony S was a good salesman. I did not even think I could get a new car. But I did on Sunday If any one is looking for a new car go to Jeff Wyler Auto Mall. In Eastgate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and the kind words regarding Tony. We are always here to help you when you need us. Congratulations on your new car!

Fast, friendly. Helpful

They really made sure I got the car i wanted for the price I wanted. Extremely satisfied with the service, and extensive but not overwhelming selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We are very happy you got the car you wanted at the price you wanted. We hope you enjoy your new car. Thanks again.