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Jeff Wyler Eastgate Auto Mall

(4,307 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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Great Experience

Todd was able to put me into a brand new car with less than perfect credit and was patient with me, even when I had a hard time making a decision. Even when there was a snag on paperwork, I was accommodated and compensated, and they have made a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer for life

I have bought several vehicles at Jeff Wyler eastgate... Tim Nix, Willis, Cedric, Steve, Logan and Tim in F.@I. always do a fine job... their Internet site is one of the best in the world... it is the farthest Chevy dealership from my home.. yet i drive way out there everytime!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nissan Service Center-awesome!

Initial service issues but everything resolved successfully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We are glad to know we were able to resolve the initial issues you had. We are always here to help you when you need us. Thank you again for your business.

Great people!

My husband and I purchased our first car, jeep cherokee trailhawk, from Steve McCoy at Jeff Wyler. Great experience, very willing to work with us and answer all our questions. They were definitely out to help us as people and make sure we were completely happy and not just out to sell sell sell. Would recommend this place to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience....great customer service!

Excellent service from beginning to end! Being a first time new vehicle buyer, I was a little nervous, to say the least, but the entire staff at Jeff Wyler Eastgate was on point! From Robbie and Brent in sales to Tim in finance, I would highly recommend this dealership to anyone in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your first new vehicle. We are happy to know we were able to make your purchase experience an excellent one. Please know that Robbie, Brent, Tim and the entire team here at Jeff Wyler are always here to help you when you need us. Thank you again for your business.

$9.95 oil change for life (import)

I purchased my 370z from Jeff Wyler in May of 2012. They were running a special for import sales so I got $9.95 oil changes for life. IKR?! Awesome huh? Well, there is always a catch isn't there? I have had my car in for several oil changes since then and they have used THREE different types of oil. Mobil 1, some kind of cheap Mobil x special, and three times (yes 3) i actually got what I requested: full synthetic. UPDATE:I heard from Nissan Service Manager today and the issue has been successfully resolved. They are going to re-service my Z using full synthetic and apologized for the mix up. They also have made a note in my service record to prevent any future issues. I truly appreciate the prompt resolution to my complaint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great sales person, great finance department

Highly recommend Duane - friendly, intelligent and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review and the kind words regarding Duane. Congratulations on your new vehicle. We look forward to helping you again in the future.

Very friendly and willing to work with you.

Staff very nice and friendly. Willing to work with you. Employees weren't pushy . I really liked the fact that they with over buttons and options that were in my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Staff very nice and friendly. Willing to work with you. Employees weren't pushy. I really liked the fact that the salesman showed me the buttons and options available on my car and explained what they do. I would recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle. Thank you for your review and your business. Please reach out to us whenever you might need us. We are always here to help you with all your automotive needs. Thanks again.

soniah42

We are very happy with our jeep Cherokee and thank u dwayne u were the greatest. When we devide in 2 years we are ready for a new truck we know where we r going! Straight to Jeff Wylers in eastgate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and your compliments regarding Duane. Congratulations on your new Jeep and we look forward to helping you with that new truck when the time comes. Thanks again.