Reviews
Quick, painless, and did what they said they would
Although the sales staff is over zealous before you get in the door and there is overkill on contacting you via phone and email, overall the experience was positive. I did everything I could online to decide what car I wanted, except actually drive it. I had emails from 2 sales people. I went with Shawn McGreevy. He did a great job. Once I drove the Fit and decided that was the one I wanted I called some other dealerships for pricing. I found one that quoted a lower price, including the options I wanted to add to the car. I gave Shawn the info. Just as he told me earlier, they matched the price. I did the same with financing. By the time I came in and signed papers they were able to drop the interest rate even below what was the lowest of anyplace just a few days before.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless experience!
Scott Brunner patiently spent an entire afternoon with me to make sure I left the dealership with the right car at the right price for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership
Corey Wright was very helpful when choosing the right car for me. He listened to all the features I wanted and made sure I got what I wanted but stay within my price range. He was very honest about the questions I was asking and kept me positive during the whole buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BACK FOR MORE!
Finding Shawn at Jeff Wyler Honda in Florence is like finding a great restaurant - you just want to come back for more! We first bought a Honda Pilot from Shawn back in 2011. Had a great experience with that transaction so when it was time for another vehicle, we didn't hesitate to get in touch with him again. With Shawn's help, we just took delivery of a shiny new CR-V EXL. Shawn arranged for us to have an extended test drive to insure that the vehicle was right for our needs. Then he worked hard to get us the deal we wanted. At delivery, he patiently took time to explain all the features and how to pair of our iPhones with the infotainment system. I just spoke with Shawn about some additional accessories I wanted to add. Shawn arranged to order everything and said he'd have someone contact me for the installation when the items arrive. Throughout the entire process, Shawn has bent over backwards to assist us in getting the car and the deal we wanted. I highly recommend Shawn to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Favorite all time car buying experience!!!
We went in to Jeff Wyler Honda in Florence today and had the pleasure of meeting one the friendliest, kindest, funniest and most easy to talk to salesmen we have ever dealt with, Shawn McGreevy!! Shawn definitely made our car buying experience fun and we felt like we made a life long friend by the time we were ready to leave in our new Honda Civic!! I would recommend anyone who's ready to buy a car to go to Jeff Wyler Honda in Florence and ask for Shawn McGreevy!! You won't be disappointed!! :) Thanks again!!! Kelly And Mandy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Blown Away!!!!!!
Shawn was one of the nicest salesman we have ever dealt with. He went over and beyond what we were expecting. Shawn is very pleasant and outgoing. He has what it takes when it comes to GREAT customer service. When I went back the next day to pick up our CRV he took the time to sit in the vehicle with me and explain everything in detail. He also did a follow up call the next day. We will definitely be sending people to go see him for all their vehicle needs. Thank you Shawn for being so kind, helpful and knowledgeable. Not pushy in anyway..... That's one of the reasons we bought from Jeff Wyler, You are lucky to have him as an employee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing our New Pilot!
Everyone went above and beyond in helping us meet our needs and wishes. It was our first time at the dealership and it felt like family. A special thank you to David and Kathy!(;
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repairs & Service
The body shop staff were friendly and made the experience as painless as possible. My car was in the shop for five days. I made a point of requesting that the routine maintenance be performed during this time period. I regret to say, it was not. However when I called back the service department was extremely apologetic and offered a discount to compensate for the additional visit that would now be necessary. The good customer service rating is based on the body shop's failure to make the requested arrangements with the service department. If this were a rating on the service department only, my rating would be excellent.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Patient, pleasing, and over all got the car at a awesome dea
First off, it wasn't me who was interested in a new vehicle, it was my friend and I happen to go with him. My friend previously already bought a car from Honda in 2014 and worked with sales men Chad Jasper. Unfortunately my friends new Honda got totalled earlier this year. Upon returning to Honda my friend asked for Chad again to help select a new vehicle. Chad was more then happy to help. My friend was interested in a Civic SI but he was unfamiliar with how to drive a stick shift. Chad drove us around in a new 2015 SI. Seeing as my friend was really liking it, but was skeptical about driving a stick shift. Chad took us to see a used 2013 SI, and with that being Chad allowed my friends to practice driving a stick shift around the dealers parking lot. Chad expressed so much patience and willingness to help my friend out to gain the confidence he needed. With all the time and hard work in getting an awesome deal for the car. My friend drove home with the car he originally wanted all thanks to Chad Jasper for giving him confidence. Chad went well beyond what he's job title permits to help a fellow out and got the car he truly wanted. Without working with Chad that day, I don't believe my friend would have drove away in a SI. Thank you Chad Jasper from Jeff Wyler Honda of Florence KY!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
Service was beyond expectations Shawn was knowledgeable and made us feel welcome and in good hands I will recommend this his service to my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car