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Ed Morse Sawgrass Auto Mall

(1,076 reviews)
Visit Ed Morse Sawgrass Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 12:00pm–6:00pm Closed
New (877) 937-6473 (877) 937-6473
Used (754) 217-2147 (754) 217-2147
Service (855) 417-6010 (855) 417-6010

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Sawgrass Auto Mall from DealerRater.

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Great service. On time and courteous. And car wash

Always professional, keep you informed and receive prompt service. Always accommodating. Received a complementary car wash. Explain everything that was needed and recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to know that the team makes your experiences at Ed Morse Sawgrass Auto Mall a breeze! We appreciate the five-star review. Ed Morse Corporate Offices

Vanya at Ed Morse is Awesome

Vanya is so easy to work with and she is so friendly and understands my needs. I am a repeat customer and will recommend her always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to know that Vanya makes your experiences at Ed Morse Sawgrass Auto Mall a breeze! We appreciate the five-star review. Ed Morse Corporate Offices

Great service

Great service! Jose at Sawgrass location is always the best and helps us schedule appointments convenient with our schedules and the team is always fast, reliable and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy to know that the team made your experience at Ed Morse Sawgrass Auto Mall a breeze! We appreciate the five-star review. Ed Morse Corporate Offices

Pleasant leasing experience

We were helped promptly by a knowledgeable and friendly salesperson Vanya. The process of test driving and leasing was efficient and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to know that the team made your experience at Ed Morse Sawgrass Auto Mall a breeze! We appreciate the five-star review. Ed Morse Corporate Offices

Great Service

Service was quick and communication was great. I would definitely recommend for repairs or purchasing a new vehicle. I will go back to have other maintenance done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear of your great experience! Thank you for choosing us! Ed Morse Corporate Offices

My BRAKE LIGHT and ABS LIGHT have been on going on two

My BRAKE LIGHT and ABS LIGHT have been on going on two years. Ed Morse can’t find anyone who makes the part. How does that even happen? Who does that? I was told That I would get a call last year in April, no call so I called in May was told they were still trying to find someone who makes the part. Brakes are nothing to play around with, it’s clear they don’t card. Why would I recommend this dealership I selected NO but it would not allow me to submit unless I said yes, whatever Ed Morse, whatever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We sincerely regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Bob Viccica via email at BobViccica@edmorse.com to discuss this further. Ed Morse Corporate Offices

Good overall buying experience

Everyone was friendly and helpful and I got very fair terms on the transaction. Entire staff (finance/ title transfer etc) worked hard to get this done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear of your great experience! Thank you for choosing us! Ed Morse Corporate Offices

Ed Morse Cadillac

Scott is an excellent service advisor. He said it would take 2 hours, and in actuality it took a little less time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with Scott! Thank you for choosing us! Ed Morse Corporate Offices

Great Service

Rubin was a pleasure to work with. He provided good, efficient service and explained everything I needed to know about the car and the dealership. He even helped me drive the car back home since I came with my own car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear of your great experience with Rubin! Thank you for choosing us! Ed Morse Corporate Offices

Thank You Ed Morse

No pressure. Worked to get the price in our budget. Delivered our new red Corvette on a flatbed truck so we didn't have to drive 2 hours to get it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear that! Thank you for choosing us! Ed Morse Corporate Offices