Reviews
This is our 2nd purchase through Mike at Autobahn.
This is our 2nd purchase through Mike at Autobahn. As always, it was a great experience! We recommend that if you are looking to purchase or lease a Mercedes then go no further than Autobahn and ask for Mike.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Autobahn Motors!
We enjoy buying this car from Autobahn.
We enjoy buying this car from Autobahn. Everybody was very nice friendly and very helpful both before and after I bough the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Autobahn Motors! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing dealership
Amazing experience! 100% would recommend this dealership. Coco and Lisa really took care of us. Coco is super knowledgeable and took the time to guide us through all the features in the GLB, GLC, and GLE during our test drives. We ended up going with the GLB. Everyone stayed after hours to do the paperwork and ensure that we can drive the car right off the lot. I came back to do the detailing the next day and Coco took the time to deliver the car to my house after the service is complete.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ann, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us!
New Mercedes buyer
Excellent buying process and customer support Franz was amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Amazing experience!
Amazing experience! 100% would recommend this dealership. Coco and Lisa really took care of us. Coco is super knowledgeable and took the time to guide us through all the features in the GLB, GLC, and GLE during our test drives. We ended up going with the GLB. Everyone stayed after hours to do the paperwork and ensure that we can drive the car right off the lot. I came back to do the detailing the next day and Coco took the time to deliver the car to my house after the service is complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ann, thank you for taking the time to leave a review for us at Autobahn Motors. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Buyer
Ernesto Gadala and Cindy Lee are very nice and friendly. They spent a lot of time of explanation and answering my questions. This helps to allay my fear and stress. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eva, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
Great experience
I am very happy with the service they provided. The salesman was very pleasant to talk to. He was attentive to my needs and answers any questions I have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oai, we are so pleased you enjoyed your visit to Autobahn Motors! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLC300 suv coupe
David Chao is awesome. He helped me order the vehicle from inside out. The car is beautiful!! He also taught me how to use the car and all the features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My experience purchasing at Autobahn Mercedes
My experience was below average. The sales people are not knowledgeable about the car and the finance person also was not very clear from the beginning. There is a recall ofr which I was never shown a paper. I also paid full price. But the paperwork was done as if I am taking a loan. There is no mention of the $58K check I gave to pay the van in full.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (650) 631-3094 so we may assist you in moving forward towards a resolution.
Ernestos customer service was top notch.
Ernestos customer service was top notch. Exactly what i would expect from a premier Norcal dealer! Vivian in finance was also amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeromeito, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!