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Autobahn Motors

(1,923 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Upscale dealership.

Upscale dealership. Easy access off of Highway 101 Friendly atmosphere Professional Salesforce No pressure sales John, Yera & Paul have wonderful personalities I'm highly satisfied with my ML 350 / 4Matic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently leased e350 and Lyana made the leasing process

I recently leased e350 and Lyana made the leasing process very smooth. She was extremely patient and very knowledgeable. She explained us all the features very patiently. Definitely will recommend all my colleagues to visit Autobahn motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were shopping for our first Mercedes and visited Auto

We were shopping for our first Mercedes and visited Auto Bahm Motors in Belmont. Our salesperson Yera Fuentes was very knowledgeable of the brand and 2 models of SUV?s were were trying to decide on. She never pressured us and was very patient working with us. Ultimately she got us into the SUV we wanted. Auto Bahn also gave us a fair trade in value on our old vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, we are so pleased you enjoyed your visit to Autobahn Motors! Please let us know if there is anything else we can do for you; we are more than happy to help!

I?ve many Benz dealership close to Los Gatos area , but I

I?ve many Benz dealership close to Los Gatos area , but I drive 45 minutes because of their exceptional service . I appreciate Faraz, who is the manager and always go above and beyond to help us. We recently bought two cars from them and are going to buy more. Mike N. Is also great to work with as salesman. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mehrzad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

We leased an EQE 350+ from Autobahn motors.

We leased an EQE 350+ from Autobahn motors. The only reason I?m giving this dealership 5 stars is due to Stan Mojaisky. He immediately addressed the issue we were having with the lease (getting a $1000 a charging credit from Mercedes Benz USA). We had to call MB USA twice and they directly called the dealership to let them know there was a valid promotion to apply to our account. They mentioned that an assistant manager would take of our account. Weeks passed and nothing happened. I called back and was connected with Stan who patiently listened to the frustration we endured during this process and immediately went to work to make sure we had the credit applied to our account. This is the kind of responsiveness we have enjoyed when we have worked with other Mercedes dealerships. Until that point we had unreturned calls and messages. Thank you Stan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Adi, We're happy to hear you ended up with a positive experience with our Manager; Stan. However, we are disappointed to hear that your initial visit with us was anything less than satisfactory. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our Customer Relations Manager at (650) 631-3094 at your earliest convenience

Jamil and the team were impeccable.

Jamil and the team were impeccable. They made the process super easy and were patient with my indecisiveness. They gave me a good number for my trade and took the time to work with me prior to arriving. I would absolutely work with these folks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Dealing with David Chao were really great.

Dealing with David Chao were really great. He is knowledgeable about the cars he sells, he gave us a really great price and overall service. We kept in touch on a regular basis before we made the deal as he was honest and upfront from the start.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yury, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

They delivered the car as promised.

They delivered the car as promised. Very happy with the sales experience. The car was in perfect condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, we really appreciate your positive review! We look forward to your next visit! Take care!

Francisco was the most helpful salesperson I’ve came

Francisco was the most helpful salesperson I’ve came across! I’ve bought cars in the past 20 years never have I had someone help me like francisco did , you can tell he actually cares about his job and wants to do everything correctly. Go see him if you’re buying a car and don’t have a salesperson already , you won’t regret it ! I promise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Mike Nazari was super helpful, honest, and easy to work

Mike Nazari was super helpful, honest, and easy to work with. He made the car-buying process smooth and stress-free. No pressure, just great service. Highly recommend him if you’re looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sherry, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!