Reviews
Bought a new Outback. Overall experience was just fine.
Salesperson was friendly, cooperative, helpful and knowledgeable. I feel we got a good price on the new car and our trade-in. We had to order the model and color we wanted. That took a few weeks but was worth the wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We are thrilled that Xavier was ultimately able to get you into exactly the vehicle you were looking for- for a good deal! We thank you for doing business with us at Flatirons Subaru, and we are so excited for you to enjoy your new Outback!
Unbelievable customer service
I had contacted Xavier about a used car on their lot via email and he was quick to respond and very helpful. He then went above and beyond by coming in 3 hours before his scheduled shift to help me buy the car! Talk about great customer service. He was very friendly and wonderful to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! It's great to hear that Xavier went above and beyond to get you into the vehicle you were looking for. We hope you are enjoying it, and we hope to hear from you again when the time comes for its first service!
Easy process
Dustan in sales and Kerrie in finance were great to work with, most everything except signing and delivery was done online or over the phone. Would not hesitate to buy another vehicle here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Steve, We are happy to hear that your recent buying experience with Dustan and Kerrie was so smooth and efficient! We are so glad you decided to do business with us, and we look forward to the opportunity to work with you again.
Mark Berger Delivers
Mark Berger helped my wife and I purchase a 2019 Subaru Ascent. He was extremely helpful from the point we ordered the Ascent until we drove it home. He kept us informed of the status prior to delivery and had the vehicle in pristine condition when we arrived to pick it up. The entire process was quick and easy. Thanks Mark
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations to you and your wife on your new Subaru Ascent! We are so glad that Mark could be of such great assistance to you and that your overall experience working with him was smooth and hassle-free. We hope you enjoy your new vehicle, and we thank you for working with us at Flatirons Subaru!
Flatirons Subaru
Express oil change was quick and included a video of the inspection of the rest of the vehicle. Bradie Lucero was very professional and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this excellent 5-star review! We are delighted to hear that Bradie provided you with such great and efficient service. Please let us know if there is anything more we could assist you with in the future.
Knowledgeable and patient
Zach did a fantastic job today when helping me buy a new Subaru. He explained every detail (trim options, features and financing) with ease from start to finish and answered all my questions. Great conversation too. Couldn’t be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is a pleasure to hear that Zachary was so thorough in guiding you through your recent buying experience! We congratulate you on your new Subaru and hope to see you again when the time comes for your first service. Please don't hesitate to give us a call if you have any further questions or automotive needs in the future.
Great experience
We were in the market for a new car and had a great experience at Flatirons Subaru. Dustan helped us every step of the way in identifying the car that was right for us. He even helped arrange a trade with another dealer to get the car with the exact specs we wanted. I would highly recommend working with Dustan at Flatirons Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this awesome feedback and recommendation! We are thrilled that Dustan was able to find and get you into your perfect vehicle, and we are so excited for you to enjoy it. Please drive safely, and let us know if there is anything more we may help you with in the future! Congratulations!
Great customer experience, speedy sale
Purchase was a very smooth process. I felt comfortable and catered to during the sale. Keep up the good work! And thanks for hosting the super training rides!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are happy to hear that your buying experience was comfortable and hassle-free, and we are so excited for you to enjoy your new ride! We are glad we could be of assistance to you and hope to serve you again in the future.
A good day
Mark was patient with all my questions. Answered everything in plain language. He also didn’t hover when I just wanted to think things over. It was no problem to leave and come back. Ended up with the car I had been coveting for quite awhile! Very happy. Big thanks to Pam as well...made me feel very welcome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! We are thrilled that we were able to get you into the vehicle that you had been pondering, and it's wonderful to hear that your overall experience with Mark was so smooth and hassle-free. Please let us know if there is anything more we may assist you with in the future! We hope you are enjoying your new vehicle!
We had ANOTHER great experience getting a new car!
We've purchased new cars at Flatirons since 1990 and have had a great experience, Thanks to Mark Berger and Bruce Hunter. In addition the service is great!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, Thank you so much for your great review! We are honored by your continued business and thrilled that you had another exceptional experience working with us! We hope you enjoy your new vehicle, and we hope that you continue to confide in our team for your automotive needs in the future. Congratulations on your new car!