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Auction Direct (Raleigh)

(1,945 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

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I had a wonderful experience!

I had a wonderful experience! Jordan was super helpful and knowledgeable and super patient with me as I figured everything I needed out! I would highly recommend and will be back for my car needs and purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Taha was professional, answered all my questions and I felt comfortable working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Out of all the sales man I’ve dealt with on my journey of

Out of all the sales man I’ve dealt with on my journey of finding a car. He was definitely top tier the best. Truly caring and a blessing! He’s definitely someone I will be referring to anyone looking!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A People Friendly Establishment!

A People Friendly Establishment! This Dealership cares about the customer's and their concerns/matters!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service from the time we walked in until

Great customer service from the time we walked in until the time we left with a new car! Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

One of the best car purchasing experiences to date!

One of the best car purchasing experiences to date! With straightforward pricing in already great car deals, I felt comfortable and as if I was treated with integrity. The vehicles were all clean and the service and knowledge far above my experiences at any other dealership or car sales shop. All guarantees were kept. I put down a refundable deposit, whereas others required a non refundable. The car was very fairly priced and I’m great shape with much less miles than cars priced the same elsewhere. I would highly recommend Auction Direct. While I’m sure there are other great employees I worked with manager Paul, Sales person Brandon and Financing, Muhamed (Mr 100%! Well earned nickname). Thank you for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service.

Awesome customer service..The best I’ve ever had….I love it..I was Soo impressed..You have the sells team at that place💝✨

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Paul and Jordan were awesome and I had the best customer

Paul and Jordan were awesome and I had the best customer experience ever 🤗😂💝✨✨✨They we’re kind, on task and we’re extremely professional and courteous ✨✨✨

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I was blown away at the “Royal treatment I experience at Auction Direct

Jordan was very helpful and got me in something I loved.

Jordan was very helpful and got me in something I loved. Would highly recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jordan was really good I did not feel like I was getting

Jordan was really good I did not feel like I was getting hustled I will be back for another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.