Skip to main content

Auction Direct (Raleigh)

(1,945 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service amazing staff.

Great service amazing staff. Very knowledgeable on the vehicles, listening and made sure they did everything you requested

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I Love Mario personality.

I Love Mario personality. He’s a good listener. He found what I wanted. He kept in touch with me. When I had a problem with a part that came off car , He help me with service department. He’s a great salesman. I would tell others about him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people and amazing service for sure!

Great people and amazing service for sure!! I’ve dealt with allot of dealerships and this is by far best experience I’ve ever had they keep their word and get things done quick and easy Brandon is very professional and easy going

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Hicham was great and very professional!

Hicham was great and very professional! Highly recommend, I ended selling both my vehicles to the dealership. They gave me the best offers and made the process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful experience buying a car…………we got just

What a wonderful experience buying a car…………we got just what we wanted because Brandon Smith was so patient and knowledgeable about his inventory! I would recommend Auction direct to all my friends and to anyone who would listen… Buy..buy….buy….buy …..from Auction Direct!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very clean looking main room, large selection of

Very clean looking main room, large selection of vehicles. Friendly staff, helpful with purchasing first car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gavin and Mohammed were extremely helpful in finding me a

Gavin and Mohammed were extremely helpful in finding me a car that met my exact requirements. Gavin was very professional throughout the process and I didn’t feel pressured at all. All the paperwork and filing was super easy and I had a great experience. Would definitely buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adnane was great and very helpful, was able to find me

Adnane was great and very helpful, was able to find me the car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hicham was wonderful to work with.

Hicham was wonderful to work with. Got the process done with a minimum of pressure and made me feel welcome and heard when I presented a concern about the car even though it was minor. Khalil did an awesome job with financing and was up front and honest. Will definitely keep them both in mind for my next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hicham has been a great help with finding me a car that

Hicham has been a great help with finding me a car that best works for me, as it is my first car. Im very excited, was definitely worth my time and money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Hicham was awesome