Auction Direct (Raleigh)

Very helpful and accommodating to whatever you may need. Jordan was extremely kind and helpful in finding my next car

Brandon was an all star with helping me out to get the deal done I will recommend people to but here

My experience at auction direct was very pleasant. Brandon showed extensive knowledge and understanding of the vehicle I was looking to buy and he made the overall experience an enjoyable one. I would gladly recommend!

Very polite excellent product knowledge great communicator . Great experience for my first time being here

Mohamed was great; kind, knowledgeable and very patient. Would recommend him again and again! Thanks!

Hicham Lamouissi was so great helping me find the perfect car in my price range. He made me feel comfortable and went out his way to make sure I was happy. I absolutely loved everyone there that helped me!

Third time visiting this location, and third car acquired. Easy going staff and fast process.

The car buying processes was easy! There was no heavy salesman pressure which I greatly appreciated.

Great experience with this dealer. They all try to make me more confortable even though I don’t speak English very well. After bought the car (2019 dodge charger) I reported a noise at the back, they cared about it, pretty fast and perfectly done. So I recommend.

My experience was horrible and distasteful! I called and was transferred to Judah which he sounded like he was working from home with a bunch of kids in the background. I ignored the noise! I said hello, your name again he said Judah, “I said my name such and such I’m calling about my application status.” He says how may I help you, I said a second time, “I’m calling about my application status” now I become frustrated because I said twice what my call was in reference to. I then say to Judah are you in the office or you’re working from home he says in the office. I said okay I filled out an application and never heard anything back from no one. He says, “let me take a look and then asked me was I putting a down payment.” I was then a little concerned I said I’m sorry but I provided all that info already this is my second phone call I will provide the info again but what happened to the info I provided on Thursday. He said you called me! OH REALLY! First of all you need to take a customer service and proper etiquette class because yes I did but you will not handle me like that! He said you didn’t speak to me! It shouldn’t matter if I spoke to Joe or Karen that information should be in the system. He said I will provide my finance manager with your information and you will hear back from him or me. I knew it was “BS” I haven’t heard back from no one. I wouldn’t recommend to no one due to the lack of follow up and dealing with someone or a company who doesn’t take people’s personal private information serious.