[{"id":399033,"personPtyId":31133369,"firstName":"Willie","lastName":"Duncan","titleText":"Sales Representative","shortBioText":"30+ years Experience in Sales and Finance. 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Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do. Successful people are always looking for opportunities to help others, unsuccessful people are always asking, Whats in it for me?\"","emailTxt":"kghanayem@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/ba2e5a445afc.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":530572,"personPtyId":46451974,"firstName":"Antoinette","lastName":"Pace","titleText":"Consultant","shortBioText":"I am from Youngstown, Ohio, where I worked as a Social Worker I followed my grandkids to North Carolina where i was told that I have the personality for sales. Auction Direct gave me the opportunity and I excelled at it! 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I played Division 1 tennis, taught local Drumline and marching band programs, and played percussion in Campbells Wind Symphony music program.\nI am committed to making the car buying process efficient, informative, and hassle free!! \nThe value and quality of our cars sells themselves, it's simply my job to find the vehicle that makes the most sense to you!! \nPlease contact me about getting pre-approved for our guaranteed lowest prices and NAIDA CERTIFIED VEHICLES!!","emailTxt":"jpeoples@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/7ddb6ddf0f0d.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":397268,"personPtyId":31135389,"firstName":"Victor","lastName":"Tetteh","titleText":"General Sales Manager","emailTxt":"vtetteh@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":399020,"personPtyId":31133074,"firstName":"Paul","lastName":"Tambasco","titleText":"Finance Manager","emailTxt":"ptambasco@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/10535326f7b9.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":398811,"personPtyId":31131598,"firstName":"Jeff","lastName":"Pearson","titleText":"Sales Representative","shortBioText":"I am a person who enjoys every moment of life.","emailTxt":"jpearson@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/c5d9ce5bb924.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1393632000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398805,"personPtyId":31135840,"firstName":"David","lastName":"Ngeve","titleText":"Delivery Coordinator","shortBioText":"Hi my name is David Ikome Ngeve. 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Our continued growth in this competitive market is a great result of our commitment to our core values.","emailTxt":"kcondon@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b3fd2f971d0d.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1246406400","industryStartDtUtc":"725846400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":399077,"personPtyId":31136564,"firstName":"Andre","lastName":"Pulliams","titleText":"Customer Care Representative","emailTxt":"apulliams@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/b1de3e1ad2a3.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":472572,"personPtyId":51797399,"firstName":"Kimberly","lastName":"Melendez","titleText":"Sales Representative","emailTxt":"kmelendez@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/cfcb61785a31.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523039,"personPtyId":46444419,"firstName":"Dylan","lastName":"Yamamoto","titleText":"Sales Consultant","shortBioText":"Born and raised in the Raleigh area of North Carolina, I have lived in Raleigh my whole life. 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I am an avid sports fan, I watch every single Carolina panthers games, most Charlotte hornets and Carolina hurricanes games, I also watch formula 1 racing and other various Motorsports.","emailTxt":"dyamamoto@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/b4e5be50fe7c.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1527608760","industryStartDtUtc":"1527608902","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":399086,"personPtyId":31133395,"firstName":"John","lastName":"Collins","titleText":"Service Manager","emailTxt":"jcollins@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"904608000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":517604,"personPtyId":43588401,"firstName":"Cambi","lastName":"Smith","titleText":"Greeter","shortBioText":"","emailTxt":"csmith@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/30736ff4625e.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":517609,"personPtyId":52251656,"firstName":"Charles","lastName":"Williams","titleText":"Business Development Representative","emailTxt":"cwilliams@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":553690,"personPtyId":52169222,"firstName":"Jeffrey","lastName":"Amegod","titleText":"Consultant","shortBioText":"I have been been in the automotive business for many years specializing in helping customers get the right vehicle with pinnacle customer service. I go over and above the call of duty to make sure my customers are completely satisfied.","emailTxt":"jamegod@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/b6c7f12040e3.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"476064000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":399083,"personPtyId":31136569,"firstName":"Sydney","lastName":"Tulloch","titleText":"Greeter","emailTxt":"stulloch@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"industryStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":399090,"personPtyId":31133399,"firstName":"Jay","lastName":"Meyer","titleText":"Buyer","emailTxt":"jmeyer@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1257033600","industryStartDtUtc":"1257033600","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":399088,"personPtyId":31133398,"firstName":"Matthew","lastName":"Bedwin","titleText":"Buyer","shortBioText":"Started 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Auction Direct (Raleigh)

Rectangle 48
Sales 9:00 AM - 9:00 PM

Auction Direct (Raleigh) Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

About Our Dealership

Dealer on Cars.com since December 2007

NIADA Certified Pre-Owned Dealer<br />CarFax Advantage Dealer<br />2018 DealerRater Dealer of the Year - Used Car

"Always The Market's Best Price on our inventory of NIADA Certified Pre-Owned Vehicles!!"

Reviews

4.9 out of 5 4.9
806 lifetime reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 17, 2019

    Awesome customer service. First up front and honest salesperson I have ever met. Will gladly recommend Willie Duncan. Honestly and professionalism at... it's best.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willie Duncan

    Sales Representative

    (5.0) 156 reviews

  • 5.0 out of 5
    January 16, 2019

    Great personal attention. They listen to what I was looking for. Never pressured. Real good experience. I would definitely recommend for anyone that's... looking for a new used car, give them a chance!

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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Khalil Ghanayem

    Sales Representative

    (4.9) 39 reviews

    Paul Tambasco

    Finance Manager

    (4.9) 57 reviews

  • March 20, 2012

    I have plenty of experience buying used vehicles through out my life and I was impressed with Auction Direct. When I walked in, I was a little surprised... to be greeted and registered then introduced to a sales person. After the sales person explained to me Auction Directs Mission Statement and how they do business, they actual walked the talk. The salesperson and sales manager worked with me directly with out that running back and forth with the decision maker behind closed doors. My wife an I love our Mazda CX9.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 11 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2019

    Antoinette was very helpful, friendly and enthusiastic. Also, provided helpful information, not only for me but for my family. Overall, good experience... and would recommend to others.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Antoinette Pace

    Consultant

    (4.9) 18 reviews

  • 5.0 out of 5
    January 12, 2019

    Excellent service from Tim. Love the no pressure environment, one of the coldest days of the year and Tim went outside with us and kept a smile on his... face, allowed me to put down small refundable deposit and come back the next day after thinking it over. Second car I have purchased from this dealership. Great inventory, great service, good prices and excellent salesman in Tim.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Cooper

    Sales Position

    (5.0) 92 reviews

  • 5.0 out of 5
    January 12, 2019

    Quick, simple, and very friendly! Many great options and there was no pressure! Great warranty! Very understanding and easy going of us with the kids we... brought along! We would highly recommend this dealership to anyone!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Khalil Ghanayem

    Sales Representative

    (4.9) 39 reviews

  • 4.0 out of 5
    January 12, 2019

    Working with Willie was a surprisingly pleasant experience. I didn't know what to expect but I didn't expect to have fun in the process. He was professional... and courteous. Most importantly, he was honest, upfront and truthful. I appreciate how he took the time to understand what I was looking for and helped me to weigh the pros and cons of each option. I didn't feel pressured or rushed or that I was being "sold" a car. I'm a happy customer! Thanks, Willie!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Willie Duncan

    Sales Representative

    (5.0) 156 reviews

  • 5.0 out of 5
    January 11, 2019

    We were looking for a good deal on an Infiniti and had pretty much decided we had to go out of the Triangle area to find a good deal. We were told that... Auction Direct prices were pretty much set but after negotiating with our trade in we were offered the payoff amount which was great so we didn't have to go out of town to get the car he wanted and he is happy. THANKS TIM COOPER AND PAUL TAMBASCO !!.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Tim Cooper

    Sales Position

    (5.0) 92 reviews

    Paul Tambasco

    Finance Manager

    (4.9) 57 reviews

  • 5.0 out of 5
    January 9, 2019

    Came in from some other places and shane and paul got us in a car real quick. Would recommend this place to my friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Shane McFarland

    Sales Representative

    (5.0) 20 reviews

    Paul Tambasco

    Finance Manager

    (4.9) 57 reviews

  • 5.0 out of 5
    January 9, 2019

    Antoinette Pace was very friendly and helped me to choose a great vehicle. Tom Collins helped in getting great rates for financing my vehicle. I would... say it's awesome place to buy a vehicle with lot of options to choose.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Antoinette Pace

    Consultant

    (4.9) 18 reviews

    Tom Collins

    Sales Manager

    (4.9) 130 reviews

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