[{"id":399033,"personPtyId":31133369,"firstName":"Willie","lastName":"Duncan","titleText":"Sales Representative","shortBioText":"30+ years Experience in Sales and Finance. 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Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do. Successful people are always looking for opportunities to help others, unsuccessful people are always asking, Whats in it for me?\"","emailTxt":"kghanayem@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/ba2e5a445afc.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472586,"personPtyId":36424418,"firstName":"Shane","lastName":"McFarland","titleText":"Sales Representative","shortBioText":"","emailTxt":"smcfarland@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/990c90fe9387.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398815,"personPtyId":31131292,"firstName":"Antonio","lastName":"Brewer","titleText":"Sales Representative","shortBioText":"","emailTxt":"abrewer@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/69fd17898b1a.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1059696000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398799,"personPtyId":31135461,"firstName":"Moussa","lastName":"Ndiaye","titleText":"Sales Representative","emailTxt":"mndiaye@auctiondirectusa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/bc185d095956.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1312156800","industryStartDtUtc":"1122854400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438641,"personPtyId":32620259,"firstName":"Luke","lastName":"Sheldon","titleText":"Sales Associate","shortBioText":"I have just recently begun my career in the car sales industry and I'm happy to say that I absolutely love what I do. Helping customers find the perfect car for them and their family is extremely rewarding. I feel extremely fortunate to have started out here at Auction Direct. Prior to working in car sales, I was in the Army for 7.5 years. During my time in the Army I was able to travel the world and live in some pretty amazing places. It is my goal to help every customer that walks through our doors to find the perfect vehicle for them, so don't hesitate! 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Our continued growth in this competitive market is a great result of our commitment to our core values.","emailTxt":"kcondon@auctiondirectusa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b3fd2f971d0d.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1246406400","industryStartDtUtc":"725846400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":398805,"personPtyId":31135840,"firstName":"David","lastName":"Ngeve","titleText":"Sales Consultant","shortBioText":"Hi my name is David Ikome Ngeve. Virtue, Optimism, and Originality would best describe me. Hometown Athens, GA, via Cameroon(Africa) and resident of RDU, NC. 7 years in Consumer Electronic Sales and 12 years in Pharmaceuticals. Soccer enthusiast and recreational soccer player. NCCU Alumni College of Science and Technology '08, and School of Business '14. 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trade-ins.","emailTxt":"mbedwin@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517606,"firstName":"Alexandra","lastName":"Whitted","titleText":"Greeter","emailTxt":"awhitted@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":530570,"personPtyId":46360786,"firstName":"Anthony","lastName":"Speights","titleText":"Consultant","emailTxt":"aspeights@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":472560,"personPtyId":36488274,"firstName":"Ashley","lastName":"Leon","titleText":"Buyer 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Having 10+ years experience in sales and marketing, I've learned the importance of connecting you with the exact product that you desire. I've made it my duty to give every person I've had the honor of doing business with the product and elite customer service experience they deserve and would like the opportunity to do the same with you.","emailTxt":"kmartin@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517601,"personPtyId":51239434,"firstName":"Louren","lastName":"Bodhaine","titleText":"Greeter","emailTxt":"lbodhaine@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":546456,"personPtyId":50144876,"firstName":"Lowi","lastName":"Akila","titleText":"Consultant","emailTxt":"lakila@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":398776,"personPtyId":31135830,"firstName":"Mike","lastName":"Guerrein","titleText":"Marketing Director","emailTxt":"Mguerrein@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":530573,"firstName":"Mo","lastName":"Dari","titleText":"Consultant","emailTxt":"mdari@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523041,"personPtyId":46353299,"firstName":"Ryan","lastName":"Riemer","titleText":"Sales Consultant","emailTxt":"rriemer@auctiondirectusa.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6533,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Auction Direct (Raleigh)

Rectangle 48
Sales 9:00 AM - 9:00 PM

Auction Direct (Raleigh) Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

About Our Dealership

Dealer on Cars.com since December 2007

NIADA Certified Pre-Owned Dealer<br />CarFax Advantage Dealer<br />2018 DealerRater Dealer of the Year - Used Car

"Always The Market's Best Price on our inventory of NIADA Certified Pre-Owned Vehicles!!"

Reviews

4.9 out of 5 4.9
744 lifetime reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2018

    willie Duncan is efficient, sensitive to our needs, knowledgable, did not push, but informed us to make our choice. He's a cool cat!!!!! oooh lala rouge

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willie Duncan

    Sales Representative

    (5.0) 145 reviews

    Tom Collins

    Sales Manager

    (4.9) 120 reviews

  • 5.0 out of 5
    October 16, 2018

    Antoinette was great! I saw a car online that had not been put on the lot yet. She arranged for me to take a look at it...turns out that car was meant... for me!! I love my new Honda. Very pleased!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Collins

    Sales Manager

    (4.9) 120 reviews

    Antoinette Pace

    Consultant

    (5.0) 6 reviews

  • March 20, 2012

    I have plenty of experience buying used vehicles through out my life and I was impressed with Auction Direct. When I walked in, I was a little surprised... to be greeted and registered then introduced to a sales person. After the sales person explained to me Auction Directs Mission Statement and how they do business, they actual walked the talk. The salesperson and sales manager worked with me directly with out that running back and forth with the decision maker behind closed doors. My wife an I love our Mazda CX9.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 11 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2018

    I have purchased from Auction Direct before and have received superb care! This time my associate Antoinette superceeded my expectations!! My purchase... was seamless.. Thank you..

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Collins

    Sales Manager

    (4.9) 120 reviews

    Antoinette Pace

    Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    October 14, 2018

    This was the best car experience I have ever had! Beginning with the online application. This was so stree free and right on time being I live in Charlotte.... Mr. Duncam along with Tom had everything ready for me and all I had to do was sign and drive. Mr. Duncan not only delivered great customer service but it went beyond showing me all the amenties of the car and how they work. I am so grateful and thankful for Auction Direct.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willie Duncan

    Sales Representative

    (5.0) 145 reviews

    Tom Collins

    Sales Manager

    (4.9) 120 reviews

  • 5.0 out of 5
    October 9, 2018

    My unicorn camry was totaled by a dump truck so I came in needing a vehicle pretty badly. I was working with state employees and buying my first car from... a dealership ever (usually just did the Craigslist thing)! Front desk people were nice and we worked with Shane. He listened to every single (there were a lot) of my requirements. I even wrote him a list and texted it to him. We checked out some cars, and then he sent me the camry I ended up buying and asked me when I could come in and get out of my rental! I went straight to state employees for my check and we were in and out with my new to me camry in less than an hour!!! I loved the experience and will absolutely tell everyone I know to go to that guy. Paul helped us with the warranty pricing as much as he could while shane was explaining it all to us. Very professional team of guys, we were very impressed.

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    Does recommend this dealer
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    Worked with:
    Paul Tambasco

    Finance Manager

    (4.9) 48 reviews

    Shane McFarland

    Sales Representative

    (5.0) 16 reviews

  • 5.0 out of 5
    October 9, 2018

    I just returned from a deployment and wanted to trade in the minivan for something a little more my speed. I visited several dealerships to include Carmax.... Carmax offered me 2k under what I was looking to get. My last stop after looking all day was AuctionDirect. From the moment I walked in I was greeted with a smile, courtesy, and professionalism. I gave the receptionist a brief summary on my day and what I was hoping to achieve. She kindly handed me off to Tim who immediately made me feel like I came to the right place. Unlike other dealerships, Tim never made me feel pressured or rushed to ???hurry up and buy???. He escorted me around the lot while my vehicle was being appraised by their buyers and answered all my questions knowledgeablely. They came back after only 20 minutes (CarMax took an hour) and offered me $1500 more trade in value than CarMax. I explained to Tim that I really didn???t find what I was looking for in the lot and he told me he understood. He took my information and said he was going to look around to try an find what I was looking for. On my way out I came across ???my beautiful 2015 BMW 320i sitting in the corner of the showroom. I was looking for an SUV but what???s the harm in just looking. I sat inside and instantly fell in love. I???ve always wanted a luxury sport vehicle but always found reasons to pass. Tim jumped in the car with me and showed me all the amazing features since he previously owned a 3 series himself. I ask him how much of a pain would it be to get the car out of the showroom so I could give it a test drive...he didn???t hesitate when saying no problem what so ever. I got it out on the road he let me just cruise for 30 minutes. It was a great ride. I told him this was the car for me and I explained my terms. He said shouldn???t be a problem and handed me off to his manager, Paul. Paul again was the same caliber of professional and made me feel extremely comfortable with the entire purchase process. It was late on a Sunday so he was working with automated systems from the banks and explained to me that he thought he could get me an even better rate on the terms I wanted if I would give him till the next day to talk to actual people from the banks. I received a call this afternoon from Paul giving me great news and he asked when I would like to come back in to pick up my car. I explained that I had my twin 3yr old daughters with me and he quickly said to not worry that they have a play room and that it would not be an issue at all. I went up to the dealership with.my girls and we sat in the playroom together while Tim went over the paperwork with me. I had a few questions about numbers and wording on the contract and Paul gratefullly went over all my questions in detail. During the process I had to sign documents and transfer the car seats out of my other vehicle so Tim gladly offered to watch the twins while I took care of everything. The girls were just as comfortable with him as I was and I was able to get everything finished up in a little over an hour. I have had some pretty awful experiences purchasing vehicles in the past so it was as absolute blessing to have such a change of pace with AuctionDirect. I can honestly say that I was more than happy with my experience and would absolutely recommend them to anyone looking for a great deal on a quality used vehicle. Thank you Tim and Paul for the best car buying experience I???ve had yet. I???ll definitely be a return customer.

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    Does recommend this dealer
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    Worked with:
    Tim Cooper

    Sales Position

    (5.0) 81 reviews

    Paul Tambasco

    Finance Manager

    (4.9) 48 reviews

  • 5.0 out of 5
    October 9, 2018

    We had a great experience at Auction Direct USA! Willie was very knowledgable about each car we looked at and helped us find the perfect match. His customer... service went above and beyond and made our first time car buying experience enjoyable! We got the perfect car for an unbeatable price and we couldn???t be happier!

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    Does recommend this dealer
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    Worked with:
    Willie Duncan

    Sales Representative

    (5.0) 145 reviews

  • 5.0 out of 5
    October 8, 2018

    My husband and I have purchased 4 previous cars at Auction Direct. We keep coming back because of their relaxed approach and quality vehicles. The sales... reps are knowledgeable and eager to answer any questions you may have. We highly recommend Auction Direct! Ask for Khalil Ghanayem!

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    Does recommend this dealer
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    Worked with:
    Khalil Ghanayem

    Sales Representative

    (5.0) 28 reviews

  • 5.0 out of 5
    October 8, 2018

    He was the best and will do everything in power to keep you happy. I would recommend anyone to go to Mr. Tim because he will do the best he can to get... what kind of vehicle you want. Again Thanks

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    Does recommend this dealer
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    Worked with:
    Tim Cooper

    Sales Position

    (5.0) 81 reviews

    Andre Pulliams

    Customer Care Representative

    (4.9) 11 reviews

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