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Auction Direct (Raleigh)

(1,946 reviews)
Visit Auction Direct (Raleigh)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00am
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 9:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auction Direct (Raleigh) from DealerRater.

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Won't he do it!

If you wait on the Lord he will lineup the right people and put them in the right place and time when you need them. Thanks Jaheim for being in the right place at the right time . I love my new Birthday Blessings!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!

I am very pleased and happy. This is a great dealership and they was doing such a wonderful job, if your looking for something nice and affordable this is the perfect place to go to and ask for Jahiem he was great. Thanks a lot !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great experience

Mr Roth was precise in the sale and form completion and made me feel very comfortable about my decision. I will always recommend and return to Autipn Direct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant Experience

Buying a new car with three kids, one of whom is 3 months old, is thought of as a pleasant experience to most, but Auction Direct made it Pleasant for us. The staff was helpful and the building has a nice place for the kids while the parents look at cars. We were very happy with our purchase and the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A wonderful experience

This was a wonderful car buying experience! My sales rep Sammie was awesome. Everything was easy, right to the point, and no pressure to buy. I recommend anyone in the field for buying a vehicle to visit Auction Direct USA at either three locations in Jacksonville Florida, Raleigh North Carolina, or Rochester NY. Thank you for changing my views on car buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

FIRST TIME BUYER

This was my first car purchase, and I am thankful to have had such an amazing experience! This dealership has my business for life! Alan was such a huge help, and was so patient with me through the entire process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing service

I knew exactly what I wanted when I walked in and Conner helped us out straight from the get go. The team there was extremely nice and eager to help with all of our needs. Will definitely be going back for our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Exceptional Customer Service

By far one of the BEST car buying experiences that I've had to date. Everyone is super friendly and hassle free. Transparent process. Affordable prices. Great selection of vehicles. Excellent customer service. I would definitely go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just Bought Our 5th car from Auction Direct

David made the 5th car buying process easy. He explained all the paperwork and we were on our way without waiting for hours like at other dealerships. We like Auction Direct because there isn't any high pressure sales and the process is quick and easy. Thanks David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used car purchase

Very surprised to drive home in my 'new' car, yesterday. My friend and I stopped in, on a whim, I'm glad we did! Thanks Connor- excellent test drive. I appreciated the time he took to explain everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.