Reviews
Great customer service
The staff at Stevens Creek Subaru are great. They listened to all of my concerns and communicated well. They know what they are talking about and did a great job helping me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amy, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Stevens Creek Subaru. Please feel free to contact us if you have any questions on your new purchase. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great People, Great Cars
Daniel and Ali were awesome - Communicative and comprehensive through the whole of the process. A+++ Plus, free coffee and donuts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Cayden! We work hard to make sure our guests have an awesome experience. We will share your comments with Daniel and Ali and we look forward to working with you again down the road. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service experience
John was very helpful and explained everything well. Even with the unexpected repair that was needed, the service didn't take more than 3 hours. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keri, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Stevens Creek Subaru. If there is anything more that we can do please come back and see us again. Take care! Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great Service! Thanks Jon!
I brought my Crosstreck in to be fixed on a Saturday in the morning without an appointment bc the lady on the phone said I could just drop in. However, you cannot and since I was the first in line, Jon was amazing and let me still have my car looked at. He was so helpful, and I really appreciate him getting me in! They fixed my car and gave its oil change all by 2:30! So helpful!! Thank you Jon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Katie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
Nice and patient retailer give me a detailed explanation,let me know the function of car as soon as possiable, a wonderful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mingdong, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Nice people
Everyone is so helpful and friendly! Nice to offer the car was, but it could be a little more thorough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, George. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Patient, low pressure sales process
Payman was patient and informative and did not apply any sales pressure. The staff appreciate the stress of this size of financial commitment and remained calm even when I did not
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was quite a refreshing read, Gregory! I am happy Payman provided you with pressure-free, efficient and well-informed customer service. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Excellent feeling with my new car
This is the first time I have Subaru SUV. I got excellent & professional services from the Seven Creek dealer Agent from at the beginning until I got my car. I have been good feeling & happy during the time , I drove my Subaru Forester out of the dear with my happy face. Thanks Subaru has Frank Homey as your dealer agent. I can rate him an excellent dealer agent I never have before to compare with most dealer agents I had in bad experience the past.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Frank was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
great service
Good and honest service. Andreas is very professional and very very helpful. We had a wonderful experience working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this great review, Michelle. It is wonderful to hear that our staff Andreas at Stevens Creek Subaru was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with him. If you have any questions about the work that was done please feel free to contact us. Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Car buying experience
Very positive experience. The sales rep, Daniel, provided an excellent service and answered all our questions. His help is appreciated. Good buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Witold. We're glad to have Daniel on our team and that he could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com