Joe Rizza Acura

This was almost a 5 star review. Negotiations were easy, people were nice, price was right. They forgot to put the license plates on the car but were nice enough to drive out to my house to correct it. But then, the next day I noticed damage to the inside of the windshield. I brought the car back in, they tried a fix that did not completely resolve the issue and told me there was nothing more they could do. I told them it’s still damaged, but the response was “it does not appear to be damage but instead something on the window…”. What does that even mean? That’s like saying a dent or scratching are not damage, it’s just something on the car. So disappointing. I’ll never go back or recommend Joe Rizza.

Very professional, organized and fair with trade in value. Very customer friendly dealership..would recommend. Dealership to family and friends.

Excellent service and very focused on what the customer is looking for in a vehicle.

BEWARE! Be very cautious. I decided to go to Joe Rizza Acura to buy out my lease, what seemed to be a great dealership. I told the manager multiple times I just want to see what Acura financial approves me for. I filled out the credit application to see what “Acura financial” would give me as a rate, after seeing that their finance guy shot my credit application everywhere, I let the salesman know my concerns, he tells me to sit with the finance guy (who never introduced himself), so there’s less confusion . Once I got in his office rudely throws an approval (11.9% from another bank) on the desk, I told him that I only wanted to see what Acura approved, and if I didn’t like it I’d go to my bank.Then I ask him if he is adding points to the buy rate (banks approved rate). Adding points, meaning adding additional percentage to the banks approval, he blatantly tells me yes we are, as in he added points to my approval for dealer profit. Then the finance guy goes on to tell me that it is what it is, like it or not. “That’s what Infiniti is doing” as if Infiniti has anything to do with Acura. Disgusting way to talk to a customers who look at Acura as a great brand. Makes you question the rest of the Joe Rizza dealerships. Very disrespectful and misleading. This is no way to conduct business. Such a shame that a dealership with such good integrity, shows its true colors. Very shady dealership. That finance guy exposed what really goes on at Joe Rizza. I am concerned for my personal information being in the hands of a dealership like this. Very bad for a customer who doesn’t know what to look for. Better Business Bureau.

Found my used dream car. Robert very helpful explaining about the car. Very fast with paperwork.

I would definitely buy from them again! Quick experience which is great lol from test drive to delivery, great service.

Wonderful experience! This was our second lease with Joe Rizza. Tom & Pat are great to work with!

Very good Had a great experience and enjoy learning more about the Acura MDX. Thank you

The most courteous, non stressful and enjoyable sales experience of buying a new car I've ever had. Pat and Vince were both great to deal with. I will shop there again for sure.

Professional low pressure I bought the car that I love. Pat Dazzo is great 2021 Acura TLX