Reviews
had an amazing experience at Joe Rizza when purchasing my
had an amazing experience at Joe Rizza when purchasing my new vehicle. From the moment I walked in, the staff was friendly and attentive
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! I'm thrilled to hear that you had an amazing experience at Joe Rizza Acura while purchasing your new vehicle. Our team takes pride in being friendly and attentive to our customers' needs. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Sales and all staff interactions were incredible.
Sales and all staff interactions were incredible. Following the purchase the next day, I noticed additional tax that should not have been charged. I called the dealership and they ensured me they would send a refund. Ove two weeks have gone by and I still have not received the check, however that is not a huge problem. However, the car I traded in over 2 weeks ago, has still not been paid by the dealer, resulting in an overdue payment on the car I no longer own. I called the dealer twice and still have not received a call back 3 days later. Overall, everyone that you interacted with was wonderful and they made it a comfortable buying experience. Unfortunately, the knock comes from issues with finance concerns.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying experience, Liane. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
My sales consultant Victor Scumaci was very helpful and
My sales consultant Victor Scumaci was very helpful and informative, and made the experience pleasant with no stress.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Gerald Dumas is the best sales person I have ever dealt
Gerald Dumas is the best sales person I have ever dealt with. He made sure I knew some of the features of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very good customer service and great people I'm very
Very good customer service and great people I'm very happy to be a customer Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!
Great experience A little longer than expected Over it
Great experience A little longer than expected Over it was good tho Ok Overall Expectations met
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. Tony and our team are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
When I picked up the car.
When I picked up the car. It was clean and in perfect “ready” condition. It was a smooth transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! I'm thrilled to hear that your experience at Joe Rizza Acura was smooth and that your car was in perfect condition upon pickup. I strive to provide the best for our customers, and your satisfaction means a lot to me. We look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I talked with the salesman and informed him of my wants.
I talked with the salesman and informed him of my wants. The salesman was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!
They were very straight forward helping me find what I
They were very straight forward helping me find what I could afford and reworking things in an open honest discussion to get me the best car we could agree on.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!
Great dealership, great service, nice car.
Great dealership, great service, nice car. Was in and out. Would definitely recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!