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Joe Rizza Acura

(2,302 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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Everyone was very helpful with assisting me obtain a...

Everyone was very helpful with assisting me obtain a replacement car after the accident. I was thrilled getting a car like the one l had but better. The service manager was excellent at making sure the car was safe and ready for me. Finance was terrific about working with the insurance check.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

I was very happy with my vehicle service I was in an out...

I was very happy with my vehicle service I was in an out quickly the staff was very nice I had came late and I still had service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Was due for regular maintenance on 2020 RDX. Service was...

Was due for regular maintenance on 2020 RDX. Service was fast and best of all they leave no reminders that a service tech was inside the vehicle. No oily fingerprints or paper they put on the floor. As a plus, I requested a service and the service tech advised against it because it wasn’t necessary at this time. I’ll keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We feel our service department is what makes Joe Rizza Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Matt always takes great care of me. I have observed him...

Matt always takes great care of me. I have observed him with customers, he treats everyone special. I would definitely recommend family and friends to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

I came to Joe Rizza Acura, Was approached by Jay my...

I came to Joe Rizza Acura, Was approached by Jay my Salesmen, who then introduced us to his Manager Anthony LaGiglio, who took the time to sit with us and go over al options, and pricing, we had 2 other appts set up at Honda, and Lexus... Needless to say we did not go to Our other appts.. Anthony mad e it easy!!! Thanks Joe Rizza Acura!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Always fast and efficient service. Identified the problem...

Always fast and efficient service. Identified the problem and resolved the issue without having to replace anything. I appreciate the teams integrity and honestly; getting me back on the road without an expensive repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Joe Rizza Acura always provides exceptional service for...

Joe Rizza Acura always provides exceptional service for their customers. That is a key reason why my wife and I have leased eight cars from them over the past 14 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

This is the second Acura we have bought at Rizza and the...

This is the second Acura we have bought at Rizza and the only place we take our vehicle for any service. Matt is very helpful and we appreciate him so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Having routine services done at Rizza Acura is always a...

Having routine services done at Rizza Acura is always a pleasure, and pricing is very fair as well. I'm rarely there long, and always leave happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Alyssa answerd all my questions She demonstrated all the...

Alyssa answerd all my questions She demonstrated all the new features on the car . She also showed me all the new gadgets on this car. Thank you very much !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you had an excellent experience with Alyssa and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com