Reviews
Chris is an excellent service rep who took care of me...
Chris is an excellent service rep who took care of me when I was getting my oil changed the whole crew there is really very good I will continue to do business with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
They sold me a used Acura with a hood with broken struts...
They sold me a used Acura with a hood with broken struts that no longer hold the hood up. While I should have caught this, it should not have been made available for sale in this condition.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
The service department employees are friendly and...
The service department employees are friendly and accommodating. My vehicle was finished in the time they stated and it washed and ready to go by the time I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
No issues with the process or the work. I would come back...
No issues with the process or the work. I would come back for service anytime. I don’t have much else to say other than lol
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Acura was great to deal with. We were able to...
Joe Rizza Acura was great to deal with. We were able to work out the terms of the lease with Jay over the phone. He got the paperwork started and made it quick and easy to complete when we arrived. We’re loving our new MDX.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Appointment was smooth sailing. Very friendly. In good...
Appointment was smooth sailing. Very friendly. In good communication with me. Fast service. Very pleased. Hardly no wait time. Checkout was also very fast. Again very happy with the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
We couldn’t be any happier with the service that we...
We couldn’t be any happier with the service that we receive from Rizza Acura! They are a top notch dealer who really care about their customers. They are always accommodating and want the best for their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Upon my arrival, I was treated very kindly. I didn’t know...
Upon my arrival, I was treated very kindly. I didn’t know what was going on with my truck, and I was guided accordingly, and was properly serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great experience! They worked quickly on my oil change...
Great experience! They worked quickly on my oil change and break repair. They gave me an estimated time for my car to be ready and it was right on time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Acura definitely sets and uphold a level of...
Joe Rizza Acura definitely sets and uphold a level of exceeded standard care in their service. Each time is a remarkable experience. 100 % satisfied. Thank you
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com