Reviews
Great service’. Matt was great . My car was washed and...
Great service’. Matt was great . My car was washed and vacuumed.every one was very helpful!the dealership was spotless.sales people were very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great experience Nothing else to note and not sure why...
Great experience Nothing else to note and not sure why there’s a minimum number of words so I’m just going to keep typing until I hit 25 so I can submit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The Service Department is very friendly and is straight...
The Service Department is very friendly and is straight forward in maintaining my vehicle. They were able to complete the maintenance in a little bit over an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Since this was my fifth Acura I bought from RIZZO and it...
Since this was my fifth Acura I bought from RIZZO and it was certified I never test drove it on my way home I discovered a break issue so me being a mechanic brought it to Trs auto where I work and had to re-cut off for brake rotors this should’ve been done before the car was sold to me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I am very happy with the service and product at Rizza...
I am very happy with the service and product at Rizza Acura.I have purchased three cars from you guys. Very happy with you and your product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I always go to Joe Rizza for my oil changes because...
I always go to Joe Rizza for my oil changes because they’re fast, reliable, and they professional mechanics. I highly recommend them to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
We purchased a 2020 Acura MDX from Rizza Acura this week...
We purchased a 2020 Acura MDX from Rizza Acura this week and could not be more thrilled with the car and the overall customer experience. They have a great selection to choose from and the entire team of Denise, Anthony, Luke and Pat did a great job of making the process, efficient and easy. We were in and out of the dealership in less than an hour. If you live in the southwest suburbs there is no reason to go anywhere but Joe Rizza Acura. They truly want your business, and they will do what it takes to earn it. Pat Dazzo runs a wonderful operation. Thanks to Pat, Denise, and the overall team. We will definitely refer friends and family your way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service. Completed in a timely matter with wash and...
Great service. Completed in a timely matter with wash and vacuum. Matt is always so informative without pressure to get anything extra unless it’s absolutely needed. And he always answers my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your fantastic review was awesome to read! I am happy Matt provided you with pressure-free, efficient and well-informed customer service. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone at Joe Rizza is very friendly and polite. The...
Everyone at Joe Rizza is very friendly and polite. The service technician was courteous and the work done was very fast. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I’ve been doing business with Joe Rizza Acura for...
I’ve been doing business with Joe Rizza Acura for 10-years in Orland park. The service center is top notch. I bought a 2020 RDX last year and liked it so much we got a 2021 for my wife. The GM has been there since I’ve worked with them. He’s a fair guy and creates a “win” “win” for both parties in the buying process. I had a different experience at the BMW dealership. It felt like a large operation and almost arrogant. Love my Acura!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com