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(407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Labadie Buick GMC from DealerRater.

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Friendly staff and great service.

The staff was very courteous about getting my appointment as soon as possible(the next day).The service was great. They explained everything to me in detail. Didn't have a long wait either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

quick lube service

Great fast service as usual.......very friendly and easy to work with. Hardly any wait time, and that's important. Thank you again for great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pleasant stressless experience

Great experience, Thank you. Needed service on terrain, had to have it towed in, as soon as they discovered the problem, called to let me know, and estimated time finished. Very happy with their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

awesome buying experience

Everyone at Labadie auto co was welcoming,friendly and accommodating. they made me feel at ease and took the stress out of buying a car into a very enjoyable experience.Scott Miller is a awesome salesman as well as Tim O'keefe the new car Mgr. Im more than pleased with this dealership. I will recommend all friends and family to Labadie auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very poor

The oil change department was excellent, waiting for the parts department to price my bill was very disturbing. waited at least 20 minutes after the service completed the service. I had to move my car out of the stall so others could get service while I waited for pricing to be completed. The price of the oil filter and oil was all I had done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mike P, I would like to first apologize for the inconvenience that you experienced during last service visit. Your comments were appreciated and we are taking action to improve our billing process. Please contact Adam (Quick Lube) at 989-667-2000 and we will provide you with a free oil change for your nest service visit.

Labadie is my only dealership

Sammy Coleman is hands down the most caring and honest salesman I have ever dealt with! I truly love my salesman and friend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The problem was fixed fast, and to my satisfaction.

I droped off my car with climate a control problem . Within a an hour the problem was found.I was notified of the issue. The part was ordered and the repair was made the next day. I am very satisified.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to deal with

This is the 3rd vehicle we have leased. Labadie makes the process very easy and painless. Everything went great and finalized the deal Thursday and picked up Friday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I wish I could give them zero stars

They applied for over 13 loans in my name with a payment twice as high as I was looking for. I cought the sales person lying to the manager about the payments we talked about. The loan denial letters all say the value of the car is to low for the loan amount.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

In regards to Nick , we did secure financing for him, but not at agreeable terms and conditions. We worked with several lenders to insure that he was given the best rate and term available. It is always in the customers best interest that we work closely with lenders to achieve this.

BODY WORK DONE

TOOK CAR IN FOR BODY WORK,, THEY WERE READY FOR ME,, HAD A RNT CAR READY FOR ME,, 4 DAYS LATER,, THEY CALLED,, CAR WAS READY AND ALL CLEANED AND DETAILED UP,,, GREAT JOB,, A+++ FOR THEM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.