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Jeremy Franklin Automotive

(1,422 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Friendly

I am so pleased that I came to Jeremy Franklin Mitsubishi. Overall it was a wonderful experience. And everyone was hard working and friendly. Thanks Jeremy Franklin Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to deal with!

Jesse Hardin worked VERY hard to get me exactly what I wanted. I purchased a 2014 Outlander and Jesse and Chris both made everything happen that I was wanting. It made buying a car a pleasurable experience. After dealing with Northtowne (which was EXTREMELY unpleasant), it was very refreshing to go to Jeremy Frankli.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect Car, Perfect Service

I am originally live out of state and as a graduation present my parent decided to purchase a vehicle from this dealership. My car is a Mitsubishi Outlander and I am absolutely in love with it. It is a safe and very reliable car. The service at this dealership is friendly and I was satisfied with the communication concerning the vehicles status. I want to especially thank Hector Espinosa for his time and dedication towards making the purchase possible. I was impressed by all the dealership had to offer. I highly recommend this dealership for anyone looking to purchase a Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Place to Buy Your next vehicle

Jeremy Franklin was one of the best car buying experience we've ever had everyone there is extremely polite and worked very hard to get us the vehicle we wanted and the payments we wanted. Anyone needing a car should definitely go here excellent people and vehicle selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my dream car

I want to thank Aaron jones at Jeremy Franklin Mitsubishi because he got me in my dream car which is a 2004 ford mustang. Aaron did everything in his power to get me in my dream car even when things were looking bad for me he still didn't give by giving me the option of a in-house financing. This experience will never be forgotten thank you Aaron Jones at Jeremy Franklin Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I LOVE MY MITSUBISHI OUTLANDER SPORT

I came in to purchase a new car.Aaron greeted me and my uncle with a smile.Aaron was polite and thorough with every thing from paperwork to my test drive.I was very satisfied and happy with my first experience with Aaron Jones and Jeremy Franklin Dealership.I didn't know much about Mitsubishi products but I am very impressed .Thanks Aaron Jones and Jeremy Franklin for my NEW MITSUBISHI CAR EXPERIENCE..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Service Ever!!

Everyone was so friendly and helpful. Brandon Brown was very kind, and answered all of my questions, and understood the financial situation I was in and really went above and beyond to get me into my car! I an recommending them to any and everyone I know that needs a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesperson was very easy to talk to, had a great...

Our salesperson was very easy to talk to, had a great personality, answered all of our questions and if he didn't know the answer he asked someone who did. They took good care of us and we were glad we chose to buy our new 2014 Mitsubishi Outlander Sport from this dealership. All of the employees were friendly and helpful. Great car buying experience. We will be sure and tell our friends and family to go to Jeremy Franklin Mitsubishi if they are looking for a new vehicle. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was wonderful. Everything was explained to...

My experience was wonderful. Everything was explained to me in full detail. I would recommend any of my family and friends to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with Joseph. They worked hard to get me the...

Very pleased with Joseph. They worked hard to get me the car I wanted. Thanks so much. That was the only vehicle I wanted and

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.