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Jeremy Franklin Automotive

(1,429 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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"First of all, the product" Is what drew my attention to

"First of all, the product" Is what drew my attention to do business.a" "Jesse Hardin" in November this year, provided superior sales and closing help." Highly recommend. Love the 2021 Silver Outlander Great vehicle! Another Satisfied Customer. Keith R. Sugar Creek, Mo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeremy Franklin advertised credit amnesty so I went in to

Jeremy Franklin advertised credit amnesty so I went in to Jeremy Franklin I have been turned down at other car lots due to my credit was told Jeremy Franklin is for the people when I went in and asked for credit amnesty I was told I could not purchase a vehicle without a co-signer That is NOT credit amnesty nor is it for the people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Very nice dealership very respectable made made sure I

Very nice dealership very respectable made made sure I got into a good vehicle of my choice thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

TJ was amazing!

TJ was amazing! The entire staff was very helpful. I would recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

The atmosphere is wonderful, they are very hospitable and

The atmosphere is wonderful, they are very hospitable and get right to the point. They make the process as easy as possible and TJ is wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I bought a 2022 Mitsubishi Outlander and the service was

I bought a 2022 Mitsubishi Outlander and the service was outstanding this is the second car I’ve bought from here and Jessie Hardin is an Amazing salesman I will always come back here to purchase my cars great car lot thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very dissatisfied with Jeremy Franklin Mitsubishi in

Very dissatisfied with Jeremy Franklin Mitsubishi in Kansas City Missouri the young man working on my car decided to yell and scream at my friend who brought my car up for me because I work third shift. And my tires are now off balance. Didn't offer to do nothing when the manager came out when they when he heard the voices raised. Still didn't make anything right and my tires are still jacked up that I bought from them brand new.. I guess to get my s*** fixed I got to go and get a lawyer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
3 people out of 3 found this review helpful.

I purchased a vehicle, paid my down payment, and waited 2

I purchased a vehicle, paid my down payment, and waited 2 weeks for it to arrive at the dealership. I’m then informed when Im there to pick up the vehicle that the dealership has changed my lender and now the new lender has flagged my paystubs for fraud. I work 6 days a week, I’m a single mom and I work for a small family owned business who doesn’t use a “typical” payroll system and I’m being punished for that. They tell me it’s out of their control but if the dealership has the power to change lenders at the last second then they have the power to change them again to make the deal work. I reached out to o the owner and GM with no response

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Very kind people.

Very kind people. Brandon Brown my salesman was the best. He made a very stressful event so easy. I would highly recommend Brandon for next car purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love the place , fast , clear , sales jesse hardin make

Love the place , fast , clear , sales jesse hardin make evrything easy , fast and its right and the price same at carmax and caravana but they are sale it used , here you get it brand new Thanks jesse hardin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.