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Jeremy Franklin Automotive

(1,429 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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I wasn’t “sold” a car here.

I wasn’t “sold” a car here. They let me buy the one I wanted instead. Low pressure sales highly knowledgeable staff and great vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very pleasant visit with TJ he was so polite and

I had a very pleasant visit with TJ he was so polite and knowledgeable about every vehicle on the lot. He went over and beyond to help me thru this stressful process of purchasing a vehicle. Thank you TJ your a rockstar…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The only time I actually enjoyed buying a vehicle.

The only time I actually enjoyed buying a vehicle. Deon was very easy to work woth. He took the time to walk us through the entire process. He is a big guy with an even bigger personality, can’t recommend him enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Uncle TJ has never let me down .

Uncle TJ has never let me down . Whenever I call him he's always there let me know about my car giving me great information. I would recommend him to all my family and friends. Jeremy Franklin is like family everyone is always so friendly making you feel welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Uncle TJ will never let you down Look for a car ask for Tj, he'll make sure you're happy and understand how your new car works. He has a great personality will keep you Entertain through all the paperwork doesn't make it seem so long.

Jesse Hardin was so easy to work with helping throughout

Jesse Hardin was so easy to work with helping throughout the car buying process. The whole Jeremy Franklin team was superb in making the process fast, easy, and satisfying with my vehicle purchase! I would definitely recommend Jeremy Franklin to all my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Dishonest lemon car pushers

Was sold a car with an antifreeze leak and they refused to diagnose the problem and lied to us about our warranty. I am now out $30,000 for a car that doesn’t even work. Definitely took full advantage of me and my situation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
1 person out of 1 found this review helpful. Did you?
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Was sold a car with an antifreeze leak that has

Was sold a car with an antifreeze leak that has completely destroyed the engine. They refused to diagnose the problem and lied to me about my warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I never made it to this dealership.

I never made it to this dealership. They don't put prices online, with good reason. The vehicle I was interested in. Was severely overpriced. The response I got from them was a joke. However, It worked for me. I went to a different dealership. I got a Newer, lower mileage truck. (F250 Super Duty) At a lower price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Jesse was awesome very patient and everything clearly

Jesse was awesome very patient and everything clearly explained. They all rock enjoyed the experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jesse Hardin, did such a great job helping us find a

Jesse Hardin, did such a great job helping us find a prefect car for my family. I’m so glad I’m leaving here with a new car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.