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Jeremy Franklin Automotive

(1,427 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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They have a friendly staff that are helpful and

They have a friendly staff that are helpful and knowledgeable. Kenneth was great and got me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I appreciate everything that Kenneth did for me, to drive

I appreciate everything that Kenneth did for me, to drive off in a brand new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jesse Hardin was amazing to work with.

Jesse Hardin was amazing to work with. My family and I came in unsure if we were able to even purchase a car today with the situation we were in. Jesse Hardin worked closely with his team to make sure we drove off with a vehicle the same day. And made everything so simple! We are so grateful we came into Jeremy Franklin for our car. We couldn’t be more pleased and full of joy how everything so taken care of and worked out in our best interest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Might update the Service Dept number.

Might update the Service Dept number. I called it & it was some Medicare Provider locator other than that...the service was first class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tj clark did a great job helping me find a good vehicle.

Tj clark did a great job helping me find a good vehicle. He stayed late and was patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I worked with Nicholas Pierce, he was absolutely

I worked with Nicholas Pierce, he was absolutely fantastic. Honest, up front, and didnt sugar coat anything. Did not push me into anything i didnt want and helped me get to a payment that i can manage. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

TJ at Jeremy Franklin made the car buying experience so

TJ at Jeremy Franklin made the car buying experience so easy. I actually enjoyed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome experience

Quick and easy process to buy my new Outlander. The staff was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I wasn’t “sold” a car here.

I wasn’t “sold” a car here. They let me buy the one I wanted instead. Low pressure sales highly knowledgeable staff and great vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very pleasant visit with TJ he was so polite and

I had a very pleasant visit with TJ he was so polite and knowledgeable about every vehicle on the lot. He went over and beyond to help me thru this stressful process of purchasing a vehicle. Thank you TJ your a rockstar…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.