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Jeremy Franklin Automotive

(1,427 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Awesome Experience

Kenneth actively listen to my needs and presented me with a straight forward deal based off all the questions and answers provided. I am excited we did not have to go back and fourth to service my needs. Great to walk in and get great service with a smile and know that they care about customers needs 1st.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

the sheik experience

Sheik was incredible! I will be endorsing both him and the dealership. I got into a brand new outlander. He was very personable and very knowledgeable. Thank you sheik, with your magnificent self.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome service

We came in just to look at trucks and to get a price for trucks. Kenneth Anonye was able to get the price and vehicle we wanted for the price we wanted. He wasn't pushy like most salesman are. He was looking out for us and what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great deal

Sheik was incredible i recommend him to family and friends. I love my new Charger. Highly recommended. I was not expecting to get approved. Right on Sheik. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very Satisfied

I am Very Happy. I am Very Satisfied. I was treated as a valued customer and not a second or last rate citizen. Kenneth Anonye is a very good salesman. I would recommend anyone needing transportation as bad as I did and need a caring person with patience to seek out his personable and very professional assistance. Thank You, Mr. Anonye for helping me. Mr. Hector Espinosa and Shanissa Rowland for direction and kindness. Thank you as well for your suppport. Another Satisfied customer referred me: Mrs. Alma Daniels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Blessed

I had a wonderful experience. So glad I decided to keep my apppointment. I am very happy that I have a new reliable vehicle. I lost hope for the auto industry. My hope has been restored thanks to Jeremy Franklin Mitsubishi🙌🙌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

THE SHEIK EXPERIENCE

SHEIKObaya was great. he has been wonderful person to work with . He made it real and not dance around like most do. So if you want to work with a sellman that will fight for you to get your terms. believe me up put him thru. the hoops. super . Ray and Terri

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just like Family

I was referred by a friend to go specifically to this car dealership.I was so impressed with how the staff greeted us as we drove up to the building. They were very attentive towards us from the moment we pulled up. As we entered through the building; everyone had smiles and gave us friendly conversation. Jesse Hardin was whom we worked with in finding the perfect vehicle for me. He was very kind, knowledgeable, patient, outgoing, in helping me. I felt like family and that I was home. Considering how very busy Jesse and the other staff members were, he stayed on top of taking care of me and the many other customers that were waiting to receive his excellent customer service. I will DEFINITELY continue to tell everyone I know to shop Jeremy Franklin's Mitsubishi and to ask for Jesse Hardin. Thank you for taking care of the Stanley family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Customer Service

My Salesman Kenneth was very warm and welcoming. He tried me as he would want to be treated with Professionalism and respect and helped me make the best desission to fit my need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Just a few words!

J.F. got me a better deal than any other dealership! Put me in a brand NEW CAR! Ken Anonye was very easy to work with, and wasn't a pushy salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.